Office Manager Business

Jessi Benson

**********@*****.*** 815-***-**** Chenoa, IL

SUMMARY

Seasoned Business Office Manager with a strong foundation in financial record-keeping, reconciliation, and cash management, seeking a role in Finance. Offers 3 years of experience in financial services, including Medicaid applications, resident trust account management, and banking operations. Demonstrates exceptional attention to detail, fraud prevention, and customer service skills. WORK EXPERIENCE

Goldwater Care Managament Lincolnwood, IL

Regional Financial Coordinator Feb 2024

• Managed comprehensive financial operations across multiple care facilities within the region, including budgeting, forecasting, and analysis, while ensuring compliance with healthcare regulations and company policies at Goldwater Care Management.

Goldwater Care-Pontiac Pontiac, IL

Business Office Manager May 2022 - Present

• Assists with Medicaid Pending applications and collaborates with relevant parties to secure facility coverage through Medicaid.

• Establishes a comprehensive financial record-keeping system, including issuing receipts, preparing bank deposits, and recording payments with appropriate internal controls.

• Manages Resident Trust Accounts, ensuring accuracy through weekly and monthly reconciliations.

• Maintains confidentiality of all data and demonstrates tactful communication in sensitive situations, ensuring positive interactions with a diverse group of stakeholders. Streator Community Credit Union Streator, IL

Bank Teller Jan 2021 - Mar 2022

• Verified customer identification and check endorsements to mitigate fraud risk.

• Maintained and balanced cash drawers, ensuring accurate transaction reconciliations.

• Assisted customers with transaction processing and effectively resolved service complaints.

• Conducted research to resolve issues related to savings, checking, and credit accounts, ensuring compliance with currency and coin regulations.

EDUCATION

Eureka College

Bachelor, Business Management

Eureka, IL

May 2021

SKILLS

Bookkeeping • Accounts Payable/Receivable • Medicaid Enrollment • Cash Management • Communication

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