Darla La Plante
Arnold, MO *****
**********************@***********.***
I am seeking remote, part-time customer service work, data entry, or administrative assistant work. I have excellent skills working with people, am extremely organized and detail oriented. I have experience with billing and data entry and all aspects of customer relations. I have excellent phone skills. I have made a difference in the lives of the Residents and patients I have come in contact with through my cheerful attitude, attention to their needs and following through on all tasks requested of me. Have previous experience working with Personal Lines insurance Agents/Brokers as an Assistant/Office Manager.
Work Experience
Front Desk Concierge
Garden Villas South-St. Louis, MO
January 2020 to Present
Answer very busy phones, providing answers to Residents' and guests questions and inquiries. Assist Residents in their needs and requests, giving advise where necessary. Assist Administrators in tasks where needed.
Work with Maintenance Workers to meet Residents' needs. Respond to emergencies, triaging when I can handle the problem and when EMS is required. Maintaining all aspects of the Front Desk, including mail and package delivery. Time off for family care
Arnold, MO
June 1999 to January 2020
Took time off to raise my grandson.
Chiropractic Assistant/Office Manager
Hartmann Chiropractic/Dr. David G Hartmann-St. Louis, MO January 1992 to August 1998
Complete management of Front Office, including billing and patient charts. Break down and set up of treatment room.
Assist in physical therapy treatment.
Maintain supplies and equipment.
Registered Medical Assistant
Southroads Internists-St. Louis, MO
December 1991 to January 1992
All aspects of Medical Assisting in busy, 2 doctor office. Greet patients and take vital signs.
Take blood and prepare sample for lab.
Prepare and give injections.
Remove suture and bandage simple wounds.
Answer busy phones, giving advise and making appointments. Education
Chiropractic Assistant in Chiropractic
Logan College of Chiropractic/University Programs - St. Louis, MO March 1992 to June 1994
Medical Assistant in Medical Assisting
Midwest Institute - St. Louis, MO
January 1991 to December 1991
High school diploma
South County Technical School - St. Louis, MO
September 1968 to June 1969
Skills
• Medical Office Experience
• Patient Care
• Venipuncture
• Triage
• ICD-10
• Laboratory Experience
• Office Administration
• Vital Signs
• Phlebotomy
• Insurance Verification
• Experience Administering Injections
• Front Desk
• Medical Terminology
• Medical Scheduling
• Medical Coding
• Office Management
• Phone Etiquette
• Guest Services
• English
• Medical Records
• Computer Operation
• Computer Skills