Data Analyst Entry

Business Analysis

Power BI

MySQL

Data Entry

Excel Proficiency

Word Pressing

Data Analytics

Daniel

Christopher

Contact Me Professional Experience

Expertise

Data Analyst, Customer Success

Expert & Executive Assistant

Director of Administrative Services

Georgia, USA (Volunteer) 2023 - to date

Developing and implementing

strategic administrative plans and

policies to enhance operational

efficiency

Supervising and leading

administrative staff, including

administrative assistants, clerks, and

support personnel

Creating and managing the

administrative budget, monitoring

expenses, and ensuring cost-

effectiveness

Managing the allocation of resources,

such as office space, equipment, and

supplies, to ensure optimal utilization

+234-803-***-****

***********@*****.***

No. 34, Glorious Street,

Agbofieti, Apata, Ibadan.

About me

Experienced professional with strong

leadership, strategic thinking, and

exceptional communication skills. Adept

problem solver skilled in schedule and

employee management, training, and

development. Possesses outstanding

telephone etiquette, interpersonal

communication, and technical support

abilities. Proficient in logistics policies,

inventory control, data entry, and Excel.

Proficient in CRM software and skilled in time

management. Engaging leader with

expertise in administrative support,

budgeting, and reporting. Well-versed in call

center operations, customer relations, and

Microsoft Office. Committed to personnel

training, research, and effective problem-

solving, with a focus on conflict resolution and

emotional intelligence.

FACE FRIEND FOUNDATION - Remote

Data Analyst/Customer Success

Manager/Data Protection Officer

Ibadan, Nigeria 2022 - to date

ADES VENTURES NIGERIA LIMITED

Leveraging Big Data and SQL for

robust data analysis.

Proficient in Power BI and Excel for

data visualization and reporting

Accurate and efficient data entry with

strong attention to detail.

Education & Certification

YOUNG AFRICAN LEADERS INITIATIVE

(YALI) Online.

Providing technical support and

problem-solving expertise.

Driving training, development, and

effective leadership within the team.

Monitored performance through

statistical reporting and analysis

Data Analyst

Abuja, Nigeria 2022 - 2023

GIDIA OAKS LIMITED - Remote

Utilizing Big Data and SQL for

comprehensive data analysis.

Demonstrating expertise in Power BI

and Excel for effective data

visualization and reporting.

Executing precise and efficient data

entry with meticulous attention to

detail.

Offering technical support and adept

problem-solving capabilities.

United States of America. - 2023

TROS TECHNOLOGIES (Learning

management System),

Lagos, Nigeria. - 2023

DIGITAL GRAD ACADMY Online

United Kingdom. - 2023

Diploma: CUSTOMER SUCCESS EXECUTIVE

TRAINING EXPRESS Online

United Kingdom. - 2023

Diploma: General Data Protection Regulation

TRAINING EXPRESS Online

United Kingdom. - 2023

Diploma: Compliance and Risk Management

National Association of State Boards

of Accountancy (NASBA)

DATA ANALYTICS - 2023

LinkedIn Learning Certificate

DATA ANALYTICS - 2023

DEVELOPING, MENTROING YOUTH LEADERSHIP

NIGERIAN DATA PROTECTIN ACT (NDPA)

Project Management Institute (PMI)

BUSINESS ANALYSIS - 2023

International Institute of Business

Analysis (IIBA)

BUSINESS ANALYTICS - 2023

National Association of State Boards

of Accountancy (NASBA)

BUSINESS ANALYTICS - 2023

ALISON Online

Ireland. - 2021

Diploma: Statistics and Phython

Data & Admin Manager

Ilaro, Nigeria 2020 - 2021

GALILEE COLLEGE NIGERIA

Updated accounting ledgers and

journals to maintain accurate data

Determined problem areas and

resolved issues related to profitability

and business objective achievement.

Trained new personnel in key

departmental functions and protocol.

Developed and utilized reports,

helping leadership make key decisions

and outperform operational targets

Data & Admin Manager

Ibadan, Nigeria 2021 - 2022

CHRIST APOSTOLIC CHURCH ALL

SAINTS’ CHAPEL

Updated journals and financial ledgers

to preserve correct data

Identified and fixed problems with

profitability and the accomplishment of

company goals.

Taught new hires the fundamentals of

departmental protocol and operations.

Created and used reports that aided

leadership in reaching important

choices and surpassing operational

goals.

UNIVERSITY OF IBADAN

Ibadan, Nigeria. - 2016

Bachelors of Science: Statistics

UDEMY ALUMI

PROFESSIONAL CERTIFICATION IN CUSTOMER

EXPERIENCE MANAGEMENT - 2024

ICT & Admin Manager

Ibadan, Nigeria 2017 - 2019

REDEEMER’S LOVE MICRO FINANCE

BANK

Oversaw the maintenance and

upgrading of the organization's IT

systems, ensuring they operated

efficiently.

Managed the organization's network,

including user accounts and

permissions, ensuring secure access.

Oversaw the installation,

maintenance, and troubleshooting of

hardware and software systems.

Implemented security measures to

protect sensitive data, including

firewalls and data encryption.

Conducted training sessions for staff to

enhance their IT skills and knowledge.

Managed the acquisition of hardware

and software, ensuring cost-efficiency

and quality.

Soft Skills

Leadership

Strategic Thinking

Communication

Problem Solving

Schedule Management

Employee Management

Training and Development

Exceptional Telephone Etiquette

Exceptional Interpersonal Communication

Engaging Leadership Style

Excellent Time

Management Skills

Customer Service

Customer Relations

Personnel Training and Development

Complaint Resolution

Effective Workflow

Management

Effective Problem Solver

Conflict Resolution

Emotional Intelligence

Hard Skills

Technical Support

Logistics Policies and Procedures

Inventory Control

Data Entry

Excel Proficiency

Customer Relationship Management

Software (CRM)

Administrative Support

Budgeting and Reporting

Call Centre Operations

Microsoft Outlook, Word, and Excel Expert

Research and Due Diligence

Customer Service Manager &

Business Analyst

Ibadan, Nigeria 2019 - 2020

LILIFIELD ANTOB SUPERMARKET

Updated accounting ledgers and

journals to maintain accurate data

Determined problem areas and

resolved issues related to profitability

and business objective achievement.

Trained new personnel in key

departmental functions and protocol.

Developed and utilized reports,

helping leadership make key decisions

and outperform operational targets

Volunteer Experiences

Youth Coordinator

Christ Apostolic Church, All Saints’

Chapel - 2021 - till date

President

Christ Apostolic Church Youth

Fellowship, University of Ibadan

- 2021 - till date

Tech Tutor

ISG Solutions - 2016 - till date

Recent Project Executed

Christ Apostolic Church Nig. & Overseas

Global Census Analysis - 2024

Power BI

ISG Solution

Data Analysis Training (Batch 2) - 2024

SPSS, Power BI & Microsoft Excel

ISG Solution

Data Analysis Training (Batch 1) - 2023

SPSS, Power BI & Microsoft Excel

Contact this candidate