Data Analyst Project Manager

KOWSALYA (NITYA) VOOTLA www.linkedin.com/in/nityavootla/

La Jolla, California, USA 858-***-**** *******@****.*** EDUCATION

Master of Science in Business Analytics, University of California, San Diego, CA 12/2025 GPA: 4.0

• Coursework: Decision Analysis, SQL and ETL, Business Intelligence, Marketing Analytics, Analyzing Large Data. Bachelor of Engineering in Chemical Engineering, National University of Singapore, Singapore 06/2020

• Awarded The Chemical Engineering Class of '87 Prize and graduated with Honors (Merit). EXPERIENCE

Data Analyst, Operational Risk, TikTok, Singapore 12/2023 - 07/2024

• Managed automation of risk and root cause analysis process with the product team to reduce occurrence of high risk products on TikTok Shop's SEA platform to less than 1%.

• Utilized SQL and data visualization tools to monitor and report risks to the Global Governance team, ensuring the median average time of detecting high risk products was less than 24 hours.

• Analyzed 1000 data points for weight management products and incomplete listings, and authored policies to incorporate into the screening algorithm logic.

Business Operations Analyst, Glints, Singapore 10/2021 - 12/2023

• Built sales analytics capabilities using SQL and Looker and implemented HubSpot CRM to decrease lead generation latency by 20%, and increased lead conversion by 40%.

• Created a process maturity assessment framework and roadmap for 4 markets, resulting in management of 4 projects to boost productivity by 2x.

• Led a team of 6 to establish a lead scoring and handover model for sales to reduce customer churn by 15%.

• Launched a service ticketing and contract management system, to automate ticket routing, and defined and assessed success against company's SLAs, boosting customer issue resolution rate by 52%. Project Manager, Supply Chain Management Program, Halliburton, Singapore 06/2020 - 10/2021

• Designed an automated Gantt chart and metrics population tool to track global operations team's weekly progress with Excel VBA and Power BI and achieved an 80% reduction in delivery times for new-generation products.

• Headed the implementation of efficiency improvement projects in the assembly & test process, delivering $200k in savings within 6 months using lean tools such as value stream mapping, time-studies, and kaizen. PROJECTS

Project Manager, Research on Ad Monetization for LLMs, University of California, San Diego 09/2024 - Present

• Led a team of 4 to validate commercial intent in1 million public chat data, using Python and data cleaning techniques.

• Integrated Llama 3 API and Google Sheet automation for real-time output, resulting in a 25% increase in efficiency. Data Analyst, Learning Resource Recommender, National University of Singapore 10/2023 - 11/2023

• Collaborated with 3 students to develop an MVP Shiny app for students to create personalized learning plans.

• Synthesized a score matching formula to recommend online learning resources based on skills web-scraped from 2000 top tech firms' jobs, utilizing R programming and data visualization to analyze progress. SPECIALIZED SKILLS

• Languages/Coding: Python, SQL (Advanced), ETL, R Programming, MATLAB, Excel VBA.

• Tools: Tableau, Power BI, Looker, Snowflake, Shiny, JIRA, PowerPoint, Visio, CRM, Azure Databricks.

• Certifications: Google Project Management: Professional Certificate, NUS School of Computing: Digital Transformation, NUS School of Computing Descriptive Analytics with R, TUM Lean Six Sigma Yellow Belt. PROFESSIONAL AFFILIATIONS & LEADERSHIP

● Vice President, UCSD Rady Operations and Supply Chain Club, USA 10/2024 - Present

● Project Exco, Digital Sandbox Series, Work Live Digital, Singapore 01/2023 - 06/2023

● Sponsorship Management Executive, Business Committee, NUS Students' Union 09/2017 - 04/2019

Contact this candidate