Project Management Manager
Resume:
RB
ROBERT BAILEY
*** * ******* **, *****, CA, United States, 92543
***************@*****.***
Experienced Director of Operations with Project management experience, Proven ability to grow and build a business. Professional with strong leadership and relationship building skills. Dedicated to enhancing department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries. Extremely motivated to learn new trades and skills. interested in career growth and fastening leadership capabilities.
Professional Experience
Phoenix Traffic Management Inc. - Director of Operations / RME
October 2023 - Present
Qualifying Employee
Responsible for the daily operation of all departments.
Managing the Dispatch schedule
Working with vendors
Worked with Vendors on becoming Distributor direct
Implementing new company policies
Created Standard Operating procedures
Developing and implementing operational plans to follow the company strategy
Overseeing business processes such as production and finance
Analyzing operational efficiency
Improving efficiency
Generated Multiple new customers in 6 months, exceeding goal set by owners.
Phoenix Traffic Management Inc. - Operations Manager
January 2022 - October 2023
Tasked with building the company from ground up
Built company to 60+ daily crews
Responsible for hiring of all departments
Long-term planning to support the company’s goals
Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
Assessing and analyzing departmental budgets to find ways to optimize profitability
Inspiring and motivating employees through positive encouragement and incentive initiatives
Communicating with stakeholders about shifting company priorities and projects
Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
Identifying opportunities to expand or shift course based on market changes
Enforcing regulatory and safety standards
Utility Traffic Services, San Bernardino CA, Project Manager III
8/2021- 1/2022
● Managed multiple prevailing wage & Standard wage projects small to large at one time
● PM of large project that eventually led to a Subsidiary to be opened
● Responsible for-profit margins above 50%
● Performed billing & credits, rebills as needed
● Lead Estimator of multiple large-scale projects
● Built & trained team for billing purposes due to volume of work coming in
● Interviewing of new hire candidates
● Mentored Project Managers hired into subsidiary company to perform daily duties like mine
● Managed upward of 30 to 50 plus field crews on various projects daily
● Assisted billing team and Project management team to 2 years of on time billing
Traffic Management Incorporated, Riverside, CA - Project Manager II
12/2018 - 8/2021
● Worked directly with project managers as lead to achieve customer
satisfaction
● Experienced in freeway closures, single/multi lane closures, flagging
operations, lane shifts, special events
Traffic Management Incorporated, Riverside, CA - TC-5
04/2015 - 12/2018
● Worked directly with project managers as lead to achieve customer
satisfaction
● Experienced in freeway closures, single/multi lane closures, flagging
operations, lane shifts, special events
Education/ Certifications
Associate of Arts in Business Mangement University of Phoenix, Glendale, AZ
October 2011 - December 2013
C-31 Construction Zone Traffic Control Contractor
Issued January 2023
Expires 2025
License # 1100247
Key Skills
Powerful negotiator
Billing Implementation
Conflict resolution
Knowledge of P&L reports
Project Management
Proven Growth of company
Excellent organization skills
Flagging operations
Estimating of projects
Training
Customer relations
Knowledge of agencies permitting process
Strong verbal communication
Team liaison Dispatching
Large Scale Project growth
Process implementation
Motivated self-starter
Team leadership skills
Traffic control plan set up
Multiple account management
Single/multi lane freeway closure
Excel
Microsoft 365
JotForm
Word Doc
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