Data Entry and CSR professional seeking workforce reentry.
Resume:
SAINT PAUL, MN *****
*************@*****.***
KELSEY MCCLURE
SKILLS
Leadership, communication, client-facing and online customer service, insurance proficiency, adaptability, self motivation, software proficiency, typing skills, data entry.
EXPERIENCE
Stay-Home Parent
SEP 2018 - CURRENT
● Manage scheduling of appointments for two adults and two children
● Oversee weekly budgets
● Apply and complete requirements for insurance, local, and state benefits
● Implement daily routine structure
Neurosurgical Associates, Knoxville, TN — Medical Reception NOV 2017 - SEP 2020
● Insurance entry and verification of benefit eligibility
● Client check-in
● Schedule patient appointments and initiate reminder calls and mailers
● Answer and route calls via multi-line switchboard
● Enter remaining data from paper files into new online software
● Verify client’s insurance eligibility for scheduled procedures AnimalWorks, Alcoa, TN — Front Office Manager
MAY 2015 - FEB 2017
● Update formats for legal forms, grant records, applications, training material
● Create and maintain charts for optimization of grant and donation usage
● Surgery patient intake
● Code and run online store front (Wix); management of all socials, fundraisers, and email accounts
● Clean and sanitize surgical suites, tools, and office spaces See Rock City, Inc., Lookout Mnt., GA — Operations Partner MAR 2011 - MAY 2013
● Sanitize entirety of park
● Direct patrons around the park and surrounding cities
● Ensure all walking paths are free of trash and clutter
● Seasonal work at Enchanted Corn Maze: run POS system in gift shop, lead face painter
EDUCATION
Chattanooga School for the Arts and Sciences, Chattanooga, TN — High School Diploma
GRADUATED MAY 2013, GPA - 3.2
Heavy focus on the arts - Art I & II, Art History, 10 years Upright Bassist in Orchestra.
Honor roll achievement in Biology and Statistics
REFERENCES
Hailey Randall 423-***-****
Savannah Lance 423-***-****
Matthew Tuttle 423-***-****
Tammy Nisbet 423-***-****
SHORT TERM WORK HISTORY
Erlanger Health System- Critical Care Representative- February 2017 - November 2017
Cedar Bluff Animal Clinic- Veterinary Assistant- May 2016 - December 2016 Humane Educational Society- Kennel Technician- September 2014 - April 2015 Pet Placement Center- Kennel & Adoption Technician- August 2013 - September 2014
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