Customer Service Support

Blessing Flomo

**************@*****.*** 602-***-****

Objective

Detail-oriented and customer-focused professional seeking a remote position to leverage strong communication skills, problem-solving abilities, and a commitment to providing excellent customer support in a fast-paced environment.

Professional Experience

Crew Member

Panda Express – Tucson, AZ October 2024 – Present

● Delivered exceptional customer service in a high-volume environment, promptly addressing customer needs and resolving issues.

● Communicated effectively with team members to ensure efficient service and adherence to company standards.

● Accurately handled transactions, contributing to customer satisfaction and loyalty.

● Assisted in training new employees on customer service techniques and operational procedures.

Front Desk Film Equipment Technician

University of Arizona – Tucson, AZ August 2024 – October 2024

● Provided technical support and excellent customer service to students and faculty regarding film equipment rentals.

● Resolved equipment issues to ensure a smooth experience for users.

● Managed scheduling and maintained accurate inventory records. Skills

● Excellent verbal and written communication

● Strong active listening and customer service skills

● Proficient in handling inquiries and resolving complaints

● Ability to multitask and manage time efficiently

● Expertise in problem-solving and conflict resolution

●

● Availability

● Available for full-time remote work with flexible hours.

Contact this candidate