Customer Service Representative

JOHNNY

RESUME

POLANCO J P

.

EDUCATION PROFILE

Hostos Community College Reliable and enthusiastic

Bronx, NY individual with experience in food

Completed 6-month GED program truck loading/unloading, FIFO,

and maintaining a clean facility.

Jan 2022 – June 2022

Motivate teams to perform at

their best and enhance

productivity

EXPERIENCE

Well versed in identifying

potential risks and responding to

Customer Service Representative May 2021 - Present emergency situations in a prompt

Papa John’s, Bronx, NY manner.

Prepared all food orders within 2–3-minute time frame, while maintaining

appropriate portion control. Stored food in designated containers using the FIFO

method and ensuring no cross-contamination.

Driver Nov 2018 - Mar 2020

CONTACT

Uber Eats, New York, NY

Delivered food orders in a timely manner while providing good customer service. 2856 Bronx Park East, Apt Z1

Accepted delivery of orders from customers through an app. Followed specific Bronx, NY, 10467

instructions regarding drop-off locations and special accommodations.

cell 914-***-****

email ***********@*****.***

Assistant Manager Sept 2016 – Oct 2018

Domino’s Pizza, Bronx, NY

Train workers in food preparation and in service sanitation, and safety

procedures. Schedule and receive food and beverage deliveries. Verify product

quality and quantity. Monitor food preparation, portion sizes and presentation.

Security Supervisor Jan 2014 - Aug 2016

Cambridge Security, New York, NY

Establish procedures to alleviate theft problems. Patrolled premises to detect

any unsafe condition and protect building staff and property. Recorded arrival

and departure times of visitors. Performed maintenance of security systems.

CERTIFICATIONS & LICENSES

Qualifying Certificate 10-hour Construction NY State Registered

in Food Protection Safety & Health Security Guard

Food Handler’s License OSHA License Security Guard License

Contact this candidate