Customer Service Warehouse Associate
Resume:
C
Debbie
Cervantes
**********@*****.**
m
Avondale, AZ 85323
SUMMARY
Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem solving and decision-making skills.
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale- building techniques to maximize employee engagement and performance. SKILLS
Team development
Opening and closing procedures
Training and mentoring
Schedule oversight
Contract development and
management
Active listening
Organizational skills
Friendly, positive attitude
Supervision
EXPERIENCE
Shift Manager
Avondale, AZ
McDonald's Restaurant/ Nov 2019 to Current
Upheld company standards and compliance requirements for operations and cleanliness.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Documented receipts, employee hours and inventory movements. Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
Warehouse Packer
Tolleson, AZ
Amazon.Inc/ Aug 2018 to Aug 2020
Worked additional hours and shifts to meet tight deadlines during peak periods. Stocked and rotated products, supplies and paper goods to optimize freshness. Used pallet jacks to move items to and from warehouse locations. Outbound Warehouse Associate
Tolleson, AZ
Autozone dc/ Mar 2015 to Jan 2018
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Used daily production sheets or work tickets to accurately record quantity of units handled and moved.
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
EDUCATION AND TRAINING
High School Diploma
Trevor G Browne May 2016
Phoenix, AZ
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