Business Development Continuous Improvement

OS

ONEIL SCARLETT

***************@*****.*** 646-***-**** Brooklyn, NY 11203

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.

Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success. Business Development

Data Analytics

Inventory Control

Process Improvement

Staff Management

Strategic Planning

Operations Management

Training and mentoring

Staff Discipline

Employee Motivation

Goal-Oriented

Industrial hygiene

Staff Development

Quest Security Services Kingston,

Jamaica

Supervisor

10/2010 - 10/2024

Directed and supervised team of 15 employees in daily operations. Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.

Ensured compliance with workplace safety regulations by providing training sessions for all staff members.

Monitored employee productivity levels on a regular basis to identify areas of improvement.

Evaluated employee performance through periodic reviews and documented results accordingly.

Provided guidance and direction to subordinates regarding job duties and responsibilities.

Organized special events such as company picnics or holiday parties for employees.

Jamaica fire bridge Kingston, JA Investigated the causes of fires to determine origin and cause. Summary

Skills

Experience

Firefighter Sergeant

12/2003 - 10/2024

Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.

Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.

Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.

Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.

Prepared detailed reports concerning all activities at emergency scenes. Communicated effectively with crew members while performing tasks under stressful conditions.

Provided support services during natural disasters such as floods or hurricanes.

Facilitated public education programs about fire safety awareness. Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.

Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property. Trained continuously to maintain required physical fitness for demanding work.

Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.

Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information. Checked hoses and breathing masks after fire calls to determine proper functionality.

Controlled and extinguished fires using manual and power equipment. Conducted regular safety inspections of buildings to identify any potential hazards.

Provided educational presentations regarding fire prevention techniques to local schools and businesses.

Bridge Port High School St Catherine

High School Diploma

06/1996

Education and Training

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