Customer Service Representative

JUSTIN MONTAÑEZ SANTIAGO

* ***** ******, *** ****

CAROLINA, PR 00987-7557

787-***-****

E-MAIL: *************@*****.***

ACADEMIC FORMATION

• High School Graduate (Berwind Superior) in 2017

EXTRA ACADEMIC FORMATION

• Culinary Arts – Universidad del Este, Carolina, PR August 2017

WORK EXPERIENCE

• Optum Puerto Rico

2022 – Present

Customer Service Representative

Interact with customers via email, chat, or phone to address inquiries, resolve issues, and provide information about products or services

• TPIS - Oriental Bank, San Juan, PR

2021-2022

Customer Service Representative

Receives and channels customer inquiries to provide service, support, and advice regarding products including referring customers to other divisions.

• Atento Puerto Rico, Inc (PNC Bank)

2020-2021

Customer Service Representative

Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers

• WENDCO of Puerto Rico, San Juan, PR

2019 - 2019

Assist cooks with basic food preparation, maintain cleanliness in areas ABILITIES

• Bilingual

• Proficient with Microsoft Office, Internet, and Social Media

• Social abilities

REFERENCES

• As requested

Contact this candidate