Customer Service Team Member
Resume:
Travis Thompson
San Pedro, CA *****
***********@*****.***
PERSONAL SKILLS
Leadership, Strength Training, Athlete Development, Team Management, Time Management, Adaptability, Coaching, Customer Service, Problem Solving, Beverage Crafting
COACHING/WORK EXPERIENCE
Whole Foods Market - Specialty Team Member
AUGUST 2024 - PRESENT
● Assist customers with inquiries, providing product information, and ensuring a positive shopping experience
● Restocking shelves, organizing products, and ensuring items are properly labeled and displayed
● Following health and safety guidelines, including proper food handling and storage practices
B-Ballers Hoops - Strength and Conditioning Coach/Trainer MARCH 2024 - JULY 2024
● Develops and implements individualized strength and conditioning programs for athletes
● Enhance player performance through innovative training techniques
● Demonstrate leadership and passion through coaching
● Effectively manage player progress and adjust workout plans Starbucks - Barista, Barista Trainer
APRIL 2021 - AUGUST 2024
● Efficiently craft a variety of coffee beverages and breakfast items
● Manage multiple tasks concurrently, ensuring smooth operations
● Maintain professional relationships with customers and colleagues Crazy Fish Grill & Market - Host, Cashier
SEPTEMBER 2022 - MARCH 2023
● Manage cash transactions with precision
● Efficiently host tables, demonstrating patience and understanding towards guests
● Swiftly clear tables post customer departure, maintaining restaurant cleanliness
● Focus on delivering outstanding outcomes through dedicated hard work and continuous learning.
In-N-Out - Host, Cashier, Food Prep
MAY 2023 - DECEMBER 2023
● Manage cash transactions effectively under high-stress conditions
● Ensure cleanliness of dining area for optimal customer experience
● Host tables, prioritizing customer satisfaction
● Master the techniques of food prep, including precise vegetable cutting
EDUCATION
California State University Long Beach - B.S. Kinesiology; Sports Psychology in Leadership (In Progress)
JANUARY 2024 - PRESENT
Los Angeles Harbor College - AA Liberal Arts and Sciences; Social and Behavioral Sciences, AA Liberal Arts and Sciences; Arts and Humanities
AUGUST 2021 - JUNE 2023
Mary Star of the Sea High School - High School Diploma AUGUST 2017 - MAY 2021
AWARDS AND EXPERIENCE
- NASM- Certified Personal Trainer
- NASM- CPR Certified
- 3+ Years of Strength and Conditioning Training
- 4+ Years of Coaching
- AAU Basketball
- Youth Basketball
- Youth Volleyball
- Strength and Conditioning
- Personal Training
- Offered athletic scholarships and tuition assistance to multiple universities and colleges for
- Football
- Track & Field
- Cross Country
- Graduated High School with
- 3.83 GPA
- Principal's Honor Roll
- 3+ Years of Customer Service
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