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Customer Service Administrative Assistant

Location:
Hingham, MA
Posted:
October 28, 2024

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Resume:

Nee Annmaie

Experienced in delivering exceptional customer service,

resolving inquiries efficiently, and processing financial transactions accurately in a fast-paced environment. Strong communication, problem-solving, and

multitasking skills.

********@*****.***

781-***-****

Abington, MA 01453

Work Experience

Administrative Assistant

O'Brien & Levine Court Reporting

June 2007 - May 2009 • Boston, MA

• Provided administrative support to office staff

• Handled incoming and outgoing correspondence

• Scheduled appointments and maintained calendars

• Organized and maintained paper and electronic files

• Managed office supplies and inventory

• Assisted with billing and invoicing

• Coordinated travel arrangements

• Handled phone calls and directed inquiries

• Assisted with special projects as needed

Administrative Legal Assistant

George Gormley PC

September 2004 - May 2007 • Boston, MA

• Provided administrative support to attorneys

• Drafted legal documents and correspondence

• Scheduled appointments and managed calendars

• Maintained electronic and physical filing systems

• Prepared materials for court appearances

• Managed billing and invoicing tasks

• Ensured confidentiality of sensitive information

• Coordinated travel arrangements for legal team

• Assisted with client intake and follow up

Customer Service Representative

Bank Of America

July 1996 - November 2004

• Responsible for answering customer inquiries and resolving issues

• Processed financial transactions accurately and efficiently

• Provided excellent customer service in a fast-paced environment Education

Fisher College

Associates, Business Administration

September 1997 - June 1999 • Boston, MA

Associates Degree in Business Administration



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