Administrative Support Executive Assistant

NOVONA GARRETT - CRUZ

*************@*****.*** 312-***-****

SUMMARY:

Multitasking Skills - Effectively manage diverse tasks, with varying degrees of complexity, within a wide range of environments; evaluate situations, assess emergent needs, and implement solutions in a prompt and efficient/effective manner.

Relationship Cultivation - Highly experienced in assessing true needs and expectations to build lasting professional relationships. Grow and deepen strategic partnerships to achieve mutually beneficial outcomes. Process Optimization - Possess a proven ability to anticipate unique requirements or potential roadblocks in all situations. Continually develop back-up plans to minimize downtime and deliver exceptional results; streamline communication and implementation channels to meet client and organizational needs quickly/effectively. Dependable- Demonstrated track record of outstanding service; a calm, dependable professional who devotes every effort to achieving the best results.

EXPERIENCE:

American Income Life – Globe Life June 2023 to March 2024 Insurance Producer

• Customized programs to cover client risks.

• Cultivated prospective business through calls and networking etc.

Vi Living October 2014 to June2023

Executive Assistant to Executive VP and Chief Operating Officer

• Facilitated efficient movement and maximum productivity of the Chief Operating Officer by anticipating needs and delivering information in advance; long and short – term planning.

• Acted as primary communication point for Chief Operating Officer and Operational leaders.

• Planned and coordinated all facets of travel (i.e., air, rental cars or alternate transportation, hotel accommodations, meeting schedules, restaurant reservations, etc.)

• Maintained contact database and calendars as requested, processed expenses.

• Captured minutes, ideas, and concepts, prepared edits to resulting documents.

The Art Smith Company January 2013 to October2014

Director of Community Affairs & Public Events

• Coordinated media and event appearances for President, celebrity chef Art Smith.

• Coordinated international travel logistics, scheduling, and public relations.

• Fulfilled auction requests for national restaurant chain.

Harpo Studios July 1999 to June 2012

Executive Assistant/Scheduler to CEO

• Scheduled/set appointments for CEO, while managing comprehensive master schedule in Outlook including appearances, field shoots, photo shoots, special events, personal appointments, and meetings inside/outside of the company, travel via private jet. Also, arranged commercial travel for support staff and guests.

• Managed/protected highly critical data and content to support operations and PR.

• Proactively and expediently resolved issues to support smooth flow of operations.

• Organized/prioritized tasks, ensuring accuracy in management of critical schedules.

Highlights Included:

• Created and implemented processes, improving upon operational synergies.

• Served as information resource, coordinating with content experts.

• Managed relationships, acting as goodwill representative for CEO.

• Designated as Project Manager for special events, including the Obama Fundraiser, Legends Ball, Live Your Best Life Tour, O Magazine 10th Anniversary.

EDUCATION:

ROOSEVELT UNIVERSITY

Completed coursework toward bachelor’s degree in liberal arts.

COMPUTER SKILLS:

Familiar with Concur Travel and Expense Systems, Microsoft Office Suite, Various Proprietary Software

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