High School Customer Service
Resume:
*******.******@*****.***
JOSIE CRISPIN
PROFILE
Corporate Barbershop Manager with a warm and friendly demeanor. Skilled at conflict resolution, store management. Team builder who is active with training and development. Attentive to employee and guest needs. Punctual problem solver and avid multitasker. Track record of being an essential part of the management team and instrumental in providing effective solutions that produce immediate impact and contribute to the establishment’s long-term success.
ACTIVITIES AND INTERESTS
WORK EXPERIENCE
Enjoys customer interaction
Substantial training and development
Takes pride in management and team growth
Quick learner
Effective communication
Trusted key holder
Maintains client relationships
Business account management
Credit card processing
Multi-line phone management
POS systems expert
Strong client relations
Results-oriented
Lead generation
Product sales
Premium financing
Medical terminology
Minor accounting
POS systems expert
MS Windows proficient
EDUCATION
Associate of Arts: Certificate
MTI College Paul Mitchell school Sacramento, Ca January 2008
High School Diploma:
Galt High School
Galt, Ca June 1998
Sport Clips
Natomas Promenade Sacramento, CA
September 2015 - Present
I effectively managed this location and often traveled to others. My responsibilities included but are not limited to: training and development, store finances, inventory management, procedure implementation, acquisitions, customer service, salon service, key holding, and ensured locations were up to state board standards.
Planned Parenthood – North Highlands, CA
12-2003 to 07-2007
I Audited new customer files to verify medical necessity and satisfaction of coverage criteria. Routinely contacted patients regarding unpaid and underpaid accounts to resolve any issues. Located, checked in and pulled medical records for appointments and incomplete patient charts. Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
C.S.R
Jack Novicio Insurance Agency Inc – Roseville, CA
07-2008 to 04-2009
Helped distribute employee notices and mail around the office. Obtained signatures for financial documents and internal and external invoices. Helped with some accounting Help line up new quotes for new clients. Answer some phone line. shopped quotes for exiting clients.
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