JOANNA ALANIS
SUMMARY
Bilingual Dental Assistant seeking a position that will change my
diversified abilities, skill and knowledge while contributing to the growth of your practice.
EXPERIENCE
Assistant Store Manager, 12/2022 - Current
Rent A Center Retail Store - Dallas, TX
Create new agreements to customers greet customers and little bit of sales
, accounting, marketing,maintaining a clean environment Dental Assistant, 09/2012 - Current
All Dental P.A. - Dallas
01/2012 - 05/2012
Quality Control Performance Companies - Dallas
CONTACT
Address: Dallas, TX 75216
Phone: 972-***-****
Email: **************@*****.***
SKILLS
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
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Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
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Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
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Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
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Maintained accurate records of all transactions, stock levels and employee performance metrics.
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Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
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Ensured compliance with all safety regulations throughout the store premises.
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Created promotional campaigns to increase brand awareness and attract new customers.
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Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
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Supervised cashiers in processing credit, debit and cash payments to streamline sales.
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Coached and developed store associates through formal and informal interactions.
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• Assist doctor with setting up trays and assist doctor with patient care.
• Vital signs
• Webb Access
• HIPPA Training
• OSHA Regulations
• Telephone Skills
• Microsoft Word
• Patient Records
• 30 WPM
• Dental Records
• Manual and Digital X-Rays
Dental Assistant Extern, 10/2011 - 12/2011
Citi Dental - Dallas
EDUCATION AND TRAINING
Registered Dental Assistant, Dental Assisting Program, 12/2011 ATI Career Training Center - Dallas, TX
High School Diploma, High School, 06/2009
Dallas Can Academy - Dallas, TX
CERTIFICATIONS
ASSOCIATIONS
Texas Mission of Mercy
PERSONAL INFORMATION
Title: Bilingual Registered Dental Assistant
AWARDS
3 Awards for a 3.74 and 3.99 GPA
VOLUNTEER EXPERIENCE
Texas Mission of Mercy, 05/2011, 06/2011, Volunteered to assist in specialized duties during operative and preventive procedures. REFERENCES
Assisted in packaging and assembling products, performed any duties delegated, cleaning.
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• Assisted the Dentist with root canal and extraction procedures Took digital X-Rays, polished crowns, tray set ups, sterilized instruments, spores test, patient care, flossed patients, set up rooms and break up rooms
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Maintained the instruments and working areas in accordance to infection control
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Maintained office and assisted dentist during procedures assuring patient comfort
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• Promptly followed instructions from dentist.
• Registered Dental Assistant License, 40852
• CPR Certified, 2011
• Ms. Sandra Alston, 214-***-****
• Tony Quinn, 214-***-****
• Sheral Debbie, 214-***-****
• Paula Coegall, 214-***-****