Administrative Professional
Resume:
Fady Beshai
Dependable individual whose interests are to achieve greater experience in a
Administrative role. Seeking a competent environment to present, to the highest degree, an attentive and villgent customer service attitude whilst performing all assumed duties with effectiveness.
6 Ingleview Dr,
Inglewood ON, L7C 1P3
********@*****.***
EXPERIENCE
Nourished With Purposed, Mississauga - Sales Rep.
June 2024 - Present
● Promoted brand through sales expos, social media platforms as well as word to mouth.
● Sold 7-15 units on a consistent basis during product presentation/open events.
● Cultivated sales scripts, developed sales reps, and achieved high interpersonal relations with clientele.
● Organized and coordinated events to showcase/promote products. Earls, Vaughan - Server
October 2023 - Present
● Upheld and maintained serving etiquette by greeting within an expected/desired time frame, along with displaying extensive interpersonal skills throughout the duration of service.
● Performed essential technical service techniques to enhance our guests experience.
● Promoted and sold high luxury items from the menu to improve and increase daily guest average checks.
Aviva, Oakville - Auto Claims Advisor
January 2024 - April 2024
● Created documents classifying sensitive information to advance and/or halt claims for insureds and Aviva.
● Maintained an NPS (Net Promoter Score) of 91%
● Was managing a total of 100 claims at the height of my experience.
● Communicated with body shops and towing establishments to find an agreeable, and fair valued payout.
● Promoted Preferred Vendors when speaking with clients at a very high rate of efficiency and success.
● Highly organized and efficient in claim processes, by ensuring claims are dealt with in a timely fashion.
SKILLS
Communications
Guest/Clientele Services
Attentiveness
Articulation
Sales
Management
Collaborative
Interpersonal Skills
EDUCATION/CERTIFICATION
March 2023
Law Society of Ontario,
Licensed Paralegal
January 2023
Security License
December 2022
Smart Serve Certified
August 2020
CDI College,Paralegal
Diploma
December 2020
Food Handling Certification
LANGUAGES
English, Arabic.
Rogers, North York — Door to Door Sales Rep.
May 2023 - July 2023
● Was given leads to effectively achieve high rate conversion to Rogers plans and promotions.
● Trained and performed tactics of overcoming the negatives.
● Maintained 5 steps of sales by
connecting, qualifying, informing, closing and delivering. Dave and Busters, Vaughan — Front of House Key Employee. September 2022 - October 2023
● Cross-trained across all departments - Serving, Bartending, WIN, Front Desk, Hosting and Service Support.
● Monitored supply inventory on the floor and support for other departments in stocking.
● Utilized excellent guest ambassadoring skills to greet and assist guests.
● Mentored and trained employees for company growth as well as overall improvements.
● Assessed establishment needs across a 65’000sq foot area.
● Provided Guest Care Management to ensure positive feedback about the Vaughan location.
● Labour management control to ensure employees are not surpassing overtime on a weekly basis.
Dave and Busters, Vaughan - Bartender/Server.
January 2022 - September 2022
● Trained new hires in drink order specs and other house beverages.
● Attained shift lead titles.
● Delivered multiple unique experiences due to service attitude, communication ability, and overall demeanor throughout guest interactions.
● Worked collaboratively with others to produce an overall positive encounter with guests.
Osmows, Brampton — Manger
June 2019 - September 2022
● Worked in a fast-paced, ever-changing environment.
● Scheduling for all 9 of my employees
● Dealt with all guest mishaps to achieve a positive, two sided outcome.
● Prepared weekly GFS orders, and correspondingly accounted daily sales for the owner.
● Was responsible for all audit results, administration of provincial regulations, health and safety requirements and Osmow's corporate guidelines to obtain provincial, health and safety, and corporate approval for my location. UDLS Legal Services, Virtual — Executive Legal Assistant July 2020 - December 2020
● Communicated with clients on behalf of the paralegal, describing their legal predicament and possible legal counters.
● Sustained legal documents organization, along with correspondences and other preparations for courts/administrative tribunals.
● Apt in legal softwares in addition to utilizing Microsoft skills regularly.
● Created legal documents such as memorandums to assist the lead paralegal in generating logical and critical legal arguments.
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