Human Resources Accounts Payable
Resume:
Brenda Counter
Houston, Texas
********@*****.***
www.linkedin.com/in/brendac531
Highly qualified and dedicated professional with over 25 years of successful office/administrative management experience. Adapt in streamlining workflow processes, improving overall productivity, and achieving company goals and objectives. Energetic and goal-oriented with an impressive performance record and well-rounded background in optimizing internal support performance. Seeking an office management/administrative support position which will effectively utilize all skills, abilities and areas of expertise as follows:
●Office Management
●Staff Supervision
●Human Resources
●Time Management
●Insurance Claims/Insurance Verification
●Client/Vendor Relations
●Invoicing/Collections
●Accounts Payable/Receivable
●Epic
●Scheduling/Meeting Planning
●Interpersonal Skills
●Online Research
MS Office/G-Suite
Professional Experience
December 2021 - Present
Front Office Specialist - Float Pool - Texas Children’s Pediatrics
Coordinate and perform the scheduling of patients
Receive and greet visitors, and explaining all required paperwork and forms
Collect co-pays and any outstanding balances
Answer and handle high call volume incoming calls
Confirm patient appointments, verifying patient demographics and insurance information
Responsible for sending patient messages to the Doctors and nurses
Communicate with patients, staff and providers regarding patient arrivals, delays, and clinic processes
Provide operational support
January 1989 – October 2021
Office Manager - Meyer Park Dental Care - Houston, TX
Co-owned a successful family owned and operated dental practice catering to clients throughout the community
Provided oversight of staff, employee retention, insurance claims, finances, and client satisfaction
Identified opportunities to improve office workflow and implemented new systems
Inventory control, payment collection, bank reconciliation
Education/Certification
Certified Dental Assistant - Westchester School of Dental Assisting, Albany, NY
Regents Diploma - Queensbury High School - Queensbury, NY
Continuing professional education and professional seminars annually
Volunteer-Astros Foundation Organization
May 2024-Present
Volunteer - Texas Children’s Hospital - Houston, TX
Oct. 2018 – 2020
Contact this candidate