Customer Service Patient Intake

CS

OBJECTIVE

Licensed Phlebotomist with

experience in blood

sample testing and

collection. Instrumental in

performing venipuncture,

injections, immunization,

and patient intake. Seeking

to use strong knowledge of

phlebotomy practices to

secure a challenging

position as a phlebotomist.

SKILLS

Perform various

phlebotomy functions such

as temperature, blood

pressure, pulse, blood

count, and hemoglobin

tests.

Maintain accuracy while

validating patient’s

credentials for admission,

CASSANDRA SIMMONS

26342 MEADOW CREEK LANE WILDOMAR CA 92595 951-***-**** ****************@*****.***

EXPERIENCE

PHLEBOTOMIST – BIOLIFE - 9/2023 – CURRENT

• Meets and exceeds customer expectations through

appropriate interaction and responsiveness to donor needs

• Adheres to established quality practices while continually seeking to improve work performance

• Ensures the safety of donors and purity of product as a result of the plasma collection process

• Performs venipunctures and operates automated

plasmapheresis machine

• Provides assistance and information to donor during and following collection process

• Monitors donor for adverse reactions and provides post- donation care

• Ensures timely and accurate documentation in donor record management system

• Perform medical screening and physical assessment to determine donor suitability

• Assist in recruitment, scheduling and education of plasma donors

• Maintains compliance with SOP’s, current Good

Manufacturing Procedures and regulatory guidelines

• Promotes safety in all actions, ensuring EHS and OSHA compliance

• Maintains confidentiality of all personnel, donor and center information

CS CASSANDRA SIMMONS

26342 MEADOW CREEK LANE WILDOMAR CA 92595 951-***-**** ****************@*****.***

transfer, and treatment

procedure.

Collect blood samples of

patients daily for

venipuncture process.

Enter patient records,

specimen, insurance, and

billing information into the

system.

Organize and clean blood-

drawing trays and ensure

proper sterilization of all

blood drawing instruments.

Utilized vacuum tube,

syringe, and venipuncture

butterfly methods to draw

blood from veins as well as

capillaries through dermal

puncture, such as finger

sticks.

Medical Terminology

Communication Skills

Blood Sample Collection

Infection Control

Medical Recordkeeping

• Participates in various meetings, such as in-service training, continuing education programs, staff meetings, and safety meetings

• Performs computer data entry and general administrative duties with attention to accuracy and quality assurance PHLEBOTOMIST • CLINICA MEDICA FAMILIAR • 1/30/23 – 2/3/23

Collect blood samples of patients daily for venipuncture process. Perform various phlebotomy functions such as temperature, blood pressure, pulse, blood count, and hemoglobin tests. Validate patient’s credentials for admission, transfer, and treatment procedure. Enter patient records, specimen, insurance, and billing information into the system.

ASSISTANT MANAGER • DOMINOS • JANUARY 2019 –

SEPTEMBER 2023

Open/Close

Food Orders

Inventory/ Stocking

Money Orders

High Volume Calls 10 Lines

Carry Outs/Curbside/Dine In

Maintain Positive Customer Service

Customer Service / Calls / Complaints

Cash/Credit/Charge/Returns

Training/Hiring/Firing

Food Prep

Time Management

CS CASSANDRA SIMMONS

26342 MEADOW CREEK LANE WILDOMAR CA 92595 951-***-**** ****************@*****.***

Microsoft Access

Interpersonal Skills

Sanitize / Cleaning Procedures

Food Quality / Food Safety

EDUCATION

LICENSED PHLEBOTOMIST • 2023 • AUMT

REFERENCES

AUMT TECMECULA – 951-***-****

CLINICA MEDICA FAMILIAR – 855-***-****

BIOLIFE TEMECULA – 626-***-****

Contact this candidate