Forklift, customer service, grocery
Resume:
Terry Stonestreet
Greenbrier, AR *****
*************@*****.***
Excelled by enhancing customer loyalty through exceptional service and resolving concerns with strategic actions. Skilled in fostering positive relationships with customers and team. Highly dependable and ethical. Works effectively by ensuring operational and service excellence.
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SKILLS
Excellent customer service and organizational skills
Initiative-taking, highly motivated and responsible – Problem Solver
Forklift and tractor experience
WORK HISTORY
Long haul and Short Haul Truck Driver
January 1990 – July 2022
Safety emphasized with 2 million miles of safe driving – no accidents and no tickets.
Oversaw requisitions of loads and shipment receiving.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Managed daily responsibilities.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Established team priorities, maintained schedules, and monitored performance.
Grocery Store Manager
Lincoln, Nebraska
January 1984 - 1990
Hiring, training and supervising employees to ensure that they provide excellent customer service and perform their duties effectively.
Monitored stock levels, ordering, and managing inventory.
Overseeing sales activities
Ensured that customers had a positive experience, resolving customer complaints and maintaining customer satisfaction.
Identifying and resolving problems as they arise
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