Baton Rouge Project Manager
Resume:
Mike Lee
Baton Rouge, LA
***********@*****.***
Experience Sr. Network Analyst / Telecom Engineer
****-**** – APTIM, Baton Rouge, LA
• Design, Implement, Manage, Troubleshoot, and Document Global WAN & LAN infrastructure including but not limited to Cisco, Fortinet, Aruba SD-WAN products.
• Migrated several CUCM, Unity, UCCX environments into a single consolidated CUCM, Unity, UCCX cluster providing streamlined management
• Migrated Cisco CME/CUE systems into CUCM and Unity Cluster
• Managed VOIP Virtual Machines in an VMware ESXi environment.
• Worked as part of a network team to migrate WAN from legacy Cisco DMVPN to Silverpeak/Aruba SD-WAN environment across 50+ locations.
• Subject matter expert on Cisco VOIP infrastructure responsible for designing, implementing, and supporting VOIP environment.
• Periodically performed Disaster Recovery (DR) fail-over tests to ensure system resiliency.
• Migrated VOIP infrastructure from legacy Cisco system to Microsoft Teams Azure environment
• Migrated 50+ legacy PRIs into a redundant SIP Trunk infrastructure providing better up time, significant cost savings, and streamlined management.
• Managed Active Directory/Teams users using O365 Admin Center and Teams Admin Center
• Working knowledge of O365 Admin Center, SharePoint, Azure AD/Entra ID, and One Drive management.
Systems/Network Engineer
2012-2017 – P&N Technology Services Group, Baton Rouge, LA
• Design, implement, troubleshoot, and support Windows PCs/Servers, network, and VOIP infrastructure.
• Design, install, and manage VMware ESXi infrastructure for clients.
• Engage with clients in a pre-sales role to identify opportunities for improved IT management and solutions.
• Design, install, and manage network infrastructure using products from various vendors such as Cisco, Juniper, HP, Checkpoint, and SonicWall.
• Concentration on Cisco network and Collaboration (VOIP) products, solutions, installations, upgrades and migrations including CUCM, Unity Connection, Contact Center Express, Presence and Attendant Console servers.
• Consulted a Fortune 500 company on an 18 month contract serving as their VOIP engineer managing all aspects of their Cisco VOIP infrastructure and supporting 50,000 users globally.
IT Manager-Systems Engineer
2005- 2012 – All Star Automotive Group, Baton Rouge, LA
• Managed entire IT infrastructure (network, voice & data) for 13 automobile dealerships with annual revenue of $450MM
• Managed IT projects, budgets, purchases, Help Desk staff, managing vendors for IT projects as well as keeping mission critical systems running 24/7/365
• Install, configure, monitor, and performance tune a Cisco Network-Microsoft Client- Server Environment consisting of 25 Windows Servers and 550 Windows PCs in an Active Directory environment
• Responsible for creating, updating and enforcing IT policies and procedures for 700+ employees
• Products installed and/or managed: Exchange 2000, 2003, 2010, Microsoft SQL Server 2000 & 2005, Cisco CallManager with Unity Voicemail, Cisco APs, Cisco Pix/ASA firewall with site-to-site and remote access VPNs, Barracuda SPAM filter, Barracuda Backup Servers, St. Bernard Iprism web filer, Blackberry BES, Meraki cloud controlled APs, and Hyper V Virtual Server infrastructure Systems Administrator
2005 – General Dynamics, Baton Rouge, LA
• Contractor to the Federal Highway Administration (FHA)
• Managed all aspects of IT for FHA offices in the Louisiana Division
• Managed Windows, Exchange, & Novell Netware servers & clients Systems Engineer, Network Manager, Helpdesk
2002-2005 – Episcopal School, Baton Rouge, LA
• Managed Windows client-server infrastructure consisting of Windows servers, Exchange 2000, and Windows 600 PCs
• Managed Cisco network environment in 7 buildings, consisting of Aironet APs, Catalyst Switches, Routers, Pix firewall VPN access Systems Administrator
2000-2002 – Solid Systems-NTG, Baton Rouge, LA
• Responsible for installing and configuring Windows Servers
• Monitor and performance tune servers in a Data Center environment Education Louisiana State University (LSU), Baton Rouge, LA BS Information Systems & Decision Science 2000
BS Finance with a concentration in Real Estate 1998 Certifications Microsoft Certified System Engineer (MCSE) Cisco Certified Network Associate - Routing and Switching (CCNA) Cisco Designing for Cisco Internetwork Solutions - CCDA (640-864) Cisco Implementing Cisco IP Telephony & Video, Part 1 (300-070) Cisco Unified Communications Architecture and Design (642-416) Cisco Implementing Cisco Quality of Service (642-642) Cisco Advanced Collaboration Architecture System Engineer (PSACASE) Designing and Implementing Cisco Unified Communications on Unified Computing Systems
(648-244)
Cisco Implementing Cisco TelePresence Video Solution, Part 1 (500-007) CompTia Network+
Contact this candidate