Customer Service High School
Resume:
Dalphine Martinez
Clovis, NM *****
*************************@***********.***
Work Experience
Waitress/Hostess/Cashier
Ken Chan ramen-Lubbock, TX
May 2024 to October 2024
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
• Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
• Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
• Assisted in training new waitstaff on restaurant policies/procedures as well as menu knowledge to ensure consistent quality of service
• Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
Caregiver
Interim Home Health Care-Clovis, NM
November 2023 to October 2024
• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Maintained a clean and organized living environment for clients by performing light housekeeping duties
• Managed medical appointments and transportation arrangements for clients as needed
• Supported individuals with mobility challenges through proper transfer techniques using assistive devices when required
Education
High school diploma
Littlefield High School - Littlefield, TX
Skills
• Host/Hostess
• Cashiering
• Restaurant Experience
• Home Care
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