Technical Support It
Resume:
*********@******************.***
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Profile
Profile
I
WILLIAM SALAZAR
Technical Professional
Skills
Leadership
Lean Six Segma
2007
IT Networking
ITT Technical Intitute 2005
Communications
New England Institute of Technology
2002
Education
PROFILE
William is an experienced business professsional, project development and enhancing productivity through lean six sigma strategies. Production management with a demonstrated history of working in fast paced industries. Immersed in leading hands on leadership, Multi-task solid stategies and continual innovation.
EXPERIENCE
I.T Techncian II
Brockton Public Schools, 01/2016 / Present.
Provide IT support for one of the largest Public School district in the state. Developed hands-on approach and implementation of data, repairs and analysis through various platforms and strategies.
Experience in security measures to protect data, software, hardware while effectively communicating remotely with non-technical users
Provide data management, systems architecture with Cloud based Technology
Configure and maintain virtual machines, backups, imaging, Cloning and data integration.
Support network infrastructure and storage resources
Intermediate to expert in O365, Azure A.D
Bilingual
(Spanish)
Microsoft 365 / A.I Copilot
Project management
Production
Networking
Remote Desktop
Adobe Creative Cloud
MAC iOS
Active Directory
Social Media
Technical Support Specialist
BOSE Corp, June 2005 / Sept 2015.
Supported a global award winning technical support center immersed in innovation and enginuity vendured in the consumer electronic industry.
Finalist as a spokesperson and on-air talent for the company’s division of the home shopping network in Canada
Provided advance technical support for customers and retail vendors throughout the country.
Awarded for generating the highlest indiviual grossing sale in the counrty for a single representative.
Served as key corporate presenter for product launches the companies new Bose-link technology.
*********@*****.***
2 Rockmeadow Drive E. Bridgewater
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