Nursing Assistant Customer Service
Resume:
Kathy Coutain
Schenectady, NY *****
**********@*****.***
I’m currently seeking meaningful work,professional development,positive company experience,achievements, and an advancement. I've been out of work due to severe back injury since 2016. I currently work as an Uber and Lyft Driver. I'm currently enrolled in Foster Care Classes. Authorized to work in the US for any employer
Work Experience
Uber and Lyft Driver
Uber and Lyft-Schenectady, NY
January 2021 to Present
Pick up orders at destination store and deliver to the customer. Pick up passengers from their destination and drop them off to their desired destinations. Certified Nursing Assistant
Sunnyview Rehabilitation Hospital-Schenectady, NY
January 2013 to September 2018
I was certified to do blood draws, EKG, blood sugar and video monitoring. Admission intake for new patients.
I assisted with dressing, transportation, eating and showers. 1:1 sitter. I no longer do nursing assistant job. I'm disabled due to a work injury. I have 20 yrs of customer service. Working with the elderly, disabled children.Nurses, Doctors, Therapist and often receptionist as a fill-in when needed. I’m no longer employed there due to a severe work injury and can no longer continue that type of work.
Certified Nursing Assistant
Pathways Nursing and Rehabilitation Center-Schenectady, NY April 2006 to November 2012
Cared for kids and adults
Transport residents to appointments with company van Feeding
Dressing
Therapy
1:1 Aide
Outings with children
Certified Nursing Assistant
Stiementz Family Center-Schenectady, NY
May 2000 to May 2000
This was was nursing assistant training class
Cashier/Customer Service
F.W. Woolworth-Manhattan, NY
April 1995 to July 1996
Assist customer
Check customer out
Education
Foster Parenting Classes in Caring for kids
Berkshire Foster Care - Albany, NY
April 2024 to Present
High school diploma or GED in Math Science Language Arts Studies Thomas Jefferson High School Brooklyn NY - United States September 1990 to June 1994
Skills
• Teaching
• Attention to detail and recordings (10+ years)
• Algebra
• Customer service (10+ years)
• Sales (1 year)
• Nursing (10+ years)
• Caregiving (10+ years)
• Acute care (10+ years)
• Home care (2 years)
• Laboratory experience (5 years)
• Delivery Driver Experience (3 years)
• Hospital experience (3 years)
• Customer service (10+ years)
• Laboratory experience (3 years)
• Driving (10+ years)
• Communication skills (10+ years)
• Basic math
• Typing (10+ years)
• English
• Retail sales (1 year)
• Hospitality (10+ years)
• Van driver (5 years)
• Serving (10+ years)
• Meal Preparation (10+ years)
• Shipping & Receiving (3 years)
• Experience with children
• Classroom experience
• Special education
Certifications and Licenses
CPR Certification
Present
Driver's License
Non-CDL Class C
Assessments
Administrative assistant/receptionist — Completed
February 2024
Using basic scheduling and organizational skills in an office setting Full results: Completed
Delivery driver — Completed
May 2022
Interpreting instructions or signs and solving problems Full results: Completed
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
January 2021
Level of motivation and discipline applied toward work Full results: Proficient
Delivery driver — Completed
April 2023
Interpreting instructions or signs and solving problems Full results: Completed
Work style: Reliability — Proficient
February 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Customer service — Proficient
March 2024
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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