Customer Service Facilities Maintenance

Angel Rafael

Wilmington NC 284**-***-*** ****

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PROFESSIONAL

SUMMARY

Driven professional with a robust background in facilities maintenance and customer service, notably at Wal-Mart Supercenter. Expert in cleaning, sanitizing, and minor repairs, showcasing a commitment to enhancing workplace efficiency and occupant satisfaction. Proven ability to collaborate on diverse teams, achieving high levels of cleanliness and safety. Demonstrates exceptional dependability and chemical handling skills, ensuring top-notch facility conditions. SKILLS Cleaning Expertise Restroom Care

Customer service-focused Mopping Techniques

Facilities Maintenance Chemical Handling

Waste Disposal Management Basic Repairs

Cleaning and sanitizing Responsable and Dependable Maintenance Minor Repairs

warehouse stock

WORK HISTORY JANITOR 11/2022 to CURRENT

Wal-Mart Supercenter Wilmington, NC

Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.

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Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.

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• Kept building spaces premises clean inside and outside. Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.

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Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.

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Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.

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LINE COOK 06/2022 to 12/2022

Bogangles Southport, NC

Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

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Prepared and cooked full course meals based on restaurant recipes and specifications.

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Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.

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Maintained well-stocked stations with supplies and spices for maximum productivity.

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HANDYMAN HELPER 01/2022 to 08/2022

Easy Work Services Southport, NC

Assisted in completing repair projects by providing timely and efficient support to the lead handyman.

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Collaborated with team members on larger repair projects, effectively dividing responsibilities for increased efficiency.

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Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.

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DRIVER 06/2013 to 11/2021

Municipio De Vega Alta Vega Alta, PR

Provided accurate route information and efficiently navigated through city streets, optimizing travel time for passengers.

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Maintained punctual service by adhering to established schedules, minimizing delays on routes.

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Handled emergency situations with a calm demeanor, directing passengers to follow appropriate safety protocols and coordinating with first responders as needed.

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Assisted passengers with accessibility needs, ensuring a smooth boarding and exiting process for all individuals.

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Delivered informative commentary about local points of interest along the route, enhancing passenger enjoyment and overall satisfaction ratings.

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EDUCATION High School Diploma 05/1982

Escuela Superiror Maestro Ladislao Martinez, Vega Alta, PR

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