Customer Service Representative

Lisa Butler

Chicago, IL ***** – 702-***-****

*************@*****.***

Summary of Qualifications

● Strong prompt customer service skills.

● Enthusiastic, generous and an absolute supporter of teamwork.

● An Intellectual and respectful Individual

● Spectacular pronunciation for greater communication.

● Ability to firmly prioritize, organize and execute tasks accordingly.

● Professional also punctual

● Comprehends direction as appointed

● Knowledge in office practices and procedures

● Works well with multiple tasks.

● An intellectual individual that truly understands proficiency.

● Ambitious, patient, optimistic and an absolute driven employee that comprehends punctuality.

Education

● Harold Washington College G.P.A. 3.5 June 2011-May 2014

● Stanley High School Jan 2008-Feb 2011 G.P.A 4.0

Employment

● CHA (Chicago Housing Authority) October 21 - Present

● CVS Mar 2024- October 17th

● AT&T (CSR) Accounts receivable (Collections) Oct 2022-May 2023

● CPS (Safe passage) March 2022-July 2022

● Amazon (online grocery shopper) Dec 2021-March 2022

● Apple. (Tech Advisor) Las Vegas, NV Aug 2021-Oct 2021

● Precision Opinion. Las Vegas, NV June 2019

● Direct TV. Las Vegas, NV Nov 2019

● Geodis (LEGO). Chicago, IL Sept 2017-Jan 2018

● Mars Candy Chicago, IL. June 2017-Nov 2017

● MAXIMUS Chicago, IL Temp inbound enrollment Jan 2017

● National Street Chicago, IL Temp outbound telemarketer (sales) Dec 2016-Jan 2017

● Zengo & Co Chicago, ILCSR/Sales Marketing/Temp April 19-30th 2015

● Illinois Department of Human Services Oct 2014-April 2015

● Uncle Joe's Caribbean Restaurant. Chicago, IL Cashier/Assistant Manager. Aug 2008-Oct 2009

● Target. Chicago, IL Cashier/Temp. Dec 2005-June 2006 Skill summary

● Windows vista, windows XP, Apple, Mac literate, Microsoft office, Microsoft word, PowerPoint

● Billing and Bookkeeping

● Accounts receivable (Collections)

● Types (40-50) WPM

● Excellent grammar and speech for customer service care

● Learns new software applications swiftly

● Literate in clerical/office setting

● HIPAA/OSHA certified

● CPR/ Heimlich maneuver certified

● Strong communications skills both verbal and written

● Data Entry

● Alphabetize and numeric file organizing

References

● Hollimah Moore

Manager/Assistant Manager/ Supervisor 773-***-**** Uncle Joe's Caribbean Restaurant

● Sheila Esco

CEO Sheila's Beauty Co. 312-***-****

● Gloria Ingram

(Retired) 773-***-****

Secondary line 773-***-****

● Pearl Gibson

(Retired) department of human services 773-***-****

Contact this candidate