Danielle Castaldo
Charlottesville, VA
434-***-**** ******@*******.***
Professional Summary
Works as a teacher assistant within the behavioral environment. I assist with the student’s requirement for extra help and attention for academics or within the classroom expectations.
I worked as a skilled claims processor with customer focus who has the desire to help and serve the customer and committed to continuous improvement of services
Skills
Builds relationships with students and peers
Use of visuals and communication prompts for use of task assignments
Required training for school environment (ex. OATS, CPI)
Communicates with accuracy orally and written
High Call Volume Environment
Accountability for Decision Making within authorized limitations
Applies Knowledge of Current Procedures and Work Procedures
Proactively looks for solutions
Work History
8/2023-Present Teacher Assistant Behavior Base, Broadus Wood Elementary- Charlottesville, VA
Keeps in communication with Teacher throughout student’s day and/or issues that may arise
Demonstrated skills necessary to complete all parts of work assigned
4/2014- 7/2023 Title Document Claims Processor (Total Loss) State Farm- Charlottesville, VA
Provided positive relationships with customers and colleagues associated with claims
Checked paperwork accuracy with various vendors
Issued payment to customers as instructed
Possesses the technical/functional knowledge required to perform the job
Strives to continuously meet and exceed performance measurements
8/2007-4/2014 Early Childhood Education Teacher- Charlottesville, Va and Daytona Beach, FL
Communicated professionally with parents on their child development
Provided needed documentation tailored the child’s needs
Worked well with the Staff and the outside community
Education
5/2006 University of Central Florida: Bachelor of Arts- Elementary Education