Customer Service Technical Support

KAMAL SHAW

Atlanta, GA 404-***-**** ************@*****.***

SUMMARY

Highly motivated and reliable individual with three years of experience in warehouse operations, including packaging, labeling and shipping. In addition to those skills hands on with food and beverage preparation with nearly six years of experience. An employee known as a self starter as well as being a great teammate. The technical ability to use many different software platforms with experience in coding and technical support. TECHNICAL PROFICIENCIES

Microsoft Office Suite MacOS JavaScript C++ CRM Software (Salesforce) Backend Coding NFT Adobe CORE COMPETENCIES

Adaptable & Flexible Forklift Operation Interpersonal Communication Food Handling Customer Service Inventory PROFESSIONAL HISTORY

Bar-back/Runner Marriott Hotels - Atlanta, GA May 2022 - Present

· Recognized by peers as easy to work with and supportive employee in a team environment

· Responsible for checking inventory for alcohol, nonalcoholic beverages and necessary bar items used for service

· Noted for managing large kegs and organizing the cold freezer inventory

· Assisted in the initial set up of the bar for daily or nightly service and maintained bar ice and other items as necessary during service hours

Warehouse Associate Beacon Building Products - Tucker, GA 2019 - 2022

· Safely operated warehouse equipment such as forklift, order picker and cleaning supplies

· Maintained cleanliness of packaging and shipping area

· Responsible for labeling and directing packages in an accurate fashion

· Efficiently received and stored packages in the appropriate areas Community Coordinator New Georgia Project - Atlanta, GA 2019 - 2019

· Engaged the community members with surveys about their community

· Collaborated with community members to create community change

· Provided community members with access to voter registration cards

· Cross referenced information for accuracy and updated community member info as required

· Maintained company standards and community protocols EDUCATION

Software Engineer WOZ-U 2019

High School Diploma Menifee County School District 2017 FREELANCE EXPERIENCE

Website Creation NFT Creation Coding Software Development App Development

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