Customer Service Store Manager

Patricia Langan

Elkton, MD *****

****************@*****.***

+1-410-***-****

I’m confident that a company will be proud in all I’m able to deliver within their Business. Willing to relocate to: Middletown, DE

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Arby's-Newark, DE

June 2019 to Present

Inventory, customer service, cash handling, computer, deposits, scheduling, cooking, etc Store Manager

Dunkin' Donuts-Elkton, MD

September 2016 to August 2018

Cashier, Customer service, inventory, scheduling, computer skills, communication skills, hiring, payroll, sales management

Assistant Store Manager/Store Manager

McDonald's-Elkton, MD

September 2011 to July 2015

Cashier, customer service, inventory, cash handling, cleaning, scheduling, cooking, payroll, truck orders, hiring

Shipping and Receiving

ASTROPOWER-Newark, DE

September 2007 to December 2012

Assembled solar cells, shipped, received, packaged, Maid/Housekeeping Cleaner

MAID SERVICE-Elkton, MD

January 2002 to December 2012

Schedule appointments, cleaning, driving

Warehouse Associate

BranCore Technologies-New Castle, DE

January 2001 to December 2003

Order selector, data entry, dispatch, customer service, computer, inventory, forklift, cherry picker, pallet jack

Education

High school or equivalent

Elkton High School - Elkton, MD

January 1997 to December 1999

Skills

• Planograms

• Warehouse Experience

• Store Management Experience

• Computer Skills

• Dispatching

• POS

• Operations management

• Inventory Control

• Profit & Loss

• Guest services

• Microsoft Office

• Commercial Cleaning

• Manufacturing

• Cash Handling

• Home Care

• Shipping & Receiving

• Strategic Planning

• Payroll

• RF Scanner

• Pallet Jack

• Forklift

• Materials Handling

Certifications and Licenses

ServSafe

Assessments

Attention to detail — Proficient

August 2024

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Reliability — Proficient

September 2024

Tendency to be reliable, dependable, and accountable at work Full results: Proficient

Customer focus & orientation — Proficient

September 2024

Responding to customer situations with sensitivity Full results: Proficient

Food service: Customer situations — Proficient

September 2024

Identifying and addressing customer needs in a food service setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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