Matthew D. Smith
Richmond, VA 23223
************@*****.***
929-***-**** (cell)
Professional Summary:
Highly motivated, dedicated professional seeking to secure a career opportunity to fully utilize my training and skills while making a significant contribution to the success of the company.
Qualifications
●Excellent Team Player
●Excellent Work Ethic
●Ability to effectively and efficiently communicate
●Superb Dependability
●Critical Thinker
●Forklift Operator
●Department of Transportation Certification
Dash In
Richmond, VA
Night Shift Manager
Creates Excellent Guest Experiences
Creates and consistently models a guest-centric culture within the store emphasizing the CARES model.
Partners with the Assistant Store Manager, Supervisor, Sales Associates, and Vendors to ensure the appropriate level of in-stocks at all times.
Maintains a safe, clean, and inviting environment throughout the site at all times.
Ensures customers’ needs are met quickly, efficiently, and accurately in all areas of the facility.
Creates an environment of diversity and inclusion within the team.
Energetically recruits and selects the best candidates for staffing the store.
Drives a robust training program in accordance with company training standards.
Directly coaches and develops the team providing meaningful insights, candid feedback and clear direction.
Elite Learners, Inc. Brooklyn, NY
Violence Interrupter/Community Outreach Worker September 2021 - Present
●Identify and intervene in gang-related conflicts before they intensify
●Engage and educate the community about Organizational goals
●Primary point of contact and organizer for volunteer projects
●Acts as a liaison with community partners to further the organizations goals for the community
JB Hunt Trucking Richmond, VA Truck Driver
March 2021 - September 2021
●Drive and Operate Trucks
●Follow instruction; locate and read road maps
●Pre-Inspect
●Pick up goods and materials; verifying load for accuracy
●Load, unload and assemble cargo
●Complete and verify paperwork for accuracy
●Basic vehicle maintenance
●Comply with all safe work practices
Home Instead for Seniors Richmond, VA
Caretaker
August 2020-August 2021
●Managing and Administering Medication
●Assess Medical Needs
●Prepare Meals
●Establish Daily Care Plan
●Assist with transfer and mobility
●Transport to and from activities
●Assist w/Personal Care
Dollar General Sandston, VA Closing Manager
April 2019 – August 2021
●Maintain an overall management style that follows company best practices
●Handle customer service related matters and assisting customers when necessary
●Supporting store Manager as needed
●Maintain evening financial records
●Overseeing retail inventory
●Motivating employees and ensuring a focus on the mission
●Reorganizing Sales Floor
●Training Subordinate Team Members
The Market @ 25th Richmond, VA
Frozen Dairy Coordinator January 2019 to 7/2020
●Handle customer service related matters
●Ensure merchandise was adequately stocked
●Order Products
●Training subordinate staff members
Walmart Bradford, CT Assistant Manager
February 2013 to December 2018
●Ensure company policies are followed
●Handle customer service related matters
●Recruit and discipline subordinate staff members
●Provide leadership and direction to subordinate staff
●Maintaining store to standards, to include stocking and cleaning
REFERENCE AVAILABLE UPON REQUEST