Patient Care Customer Service
Resume:
Staphanie Thompson, RN
***** ****** **** *****, *********, Florida 33579
Cell: 813-***-****, Email :*************@*****.***
Professional Summary
RN licensed in Florida with clinical hospital and acute care nursing experience; seeking a position that allows me to provide high standards of culturally competent care for wide variety of patients with diverse needs.
Licenses
CPR certified through American Heart Association
Registered Nurse in Florida License number RN9345222, 2012
Skill Highlights
Clinical experience: Certification of completion in:
• Worked for 6 years as a Progressive Care Nurse
In an acute care hospital .Assessing, evaluate and Board of Nursing.
implementing patient care. • HIV and Infections AIDS, ACLS BLS/CPR
• Domestic Violence Spouse/Intimate Partner
• Worked for 3 months as CNA in a Long Term Abuse.
Care facility. • Psych Pharmacology• Crisis Intervention Skills Training
Professional Experience
Registered Nurse(Progressive Care )
Dec 2012-March 2020
Work in a team effort to ensure quality patient care
Applied quality customer service to patient care
Assess and implement critical thinking to ensure positive outcome for both patient and floor.
Certified Nurse Assistant (CNA)
April 2009 to July 2009
Palm Gardens – Sun City, Florida
Work in a team effort with RN to provide quality care to patients.
Report daily assessment of vital signs to RN and provide assistance with activities of daily living.
Customer Service Representative
June 2006 to May 2007
Valley National Bank – South Orange, NJ
Cross selling of products and services emphasizing on the customers’ needs;
Participated in Sales Promotion Incentives Programs;
Opened and properly maintained both new and existing accounts to satisfy bank and government regulations;
Assisted branch officer(s) in wide range of banking assignments
Customer Service Representative
May 2005 to May 2006
GIBRALTAR SAVINGS BANK – Whippany, NJ
Opened and properly maintained new accounts to satisfy the banks and government policies.
Wide variety of duties associated with customer banking accounts, safe deposit, travelers checks, loan applications, and customer account reconciliation;
Education and Training
Hillsborough Community College 2012
Tampa, Florida, USA
Nursing ADN
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