Administrative Assistant Scheduling Coordinator
Resume:
Rebecca Rowland
Greenville, TX *****
**************@*****.***
Skilled Administrative Assistant with 20 years of experience in administrative support and office administration. Resilient, detail-oriented, and able to work under extreme pressure in a team environment. Excellent interpersonal, client management, and interdepartmental liaison skills. Committed to successful management of multiple simultaneous projects, strict adherence to deadline requirements, and accurate maintenance of schedules, meeting obligations, and records. Also, to include, 18 years of accounts payables and receivables.
Work Experience
Scheduling Coordinator/Administrative Assistant
Cornerstone Staffing/Caliber Collision-Lewisville, TX November 2023 to January 2024
● Constant customer relations thru inbound and outbound calling
● Identified closest location for customer to receive estimate
● Scheduled and re-scheduled estimates per customers needs
● Scheduled tows when vehicles were not driveable
● Customer service representative
Scheduling Coordinator/Administrative Assistant
J. Tucker Construction-Caddo Mills, TX
May 2021 to August 2021
● Located parcels within the City for workers to lay fiber optic cable for internet services. I did this for existing and non-existing customers.
● Answered phone calls regarding locates and helped resolve problem tickets when there were issues.
● Turned in a daily report to make sure there were no errors in the locates I requested throughout the day. Patient Navigator/Weekend Supervisor
Edgewood Healthcare-Mesquite, TX
December 2020 to April 2021
● Assisted in patient care from admissions to discharge planning
● Coordinated care plans with family members when new patients were admitted
● Took notes during care planning to accommodate the patient's needs
● Worked weekends to be sure things were ran efficiently and if there were issues, addressed and corrected them
● Collected grievances and saw that they were handled correctly and by the correct staff member Human Resources Manager
Greenville Gardens-Greenville, TX
October 2020 to December 2020
● Generated daily time reports and corrected incorrect time
● Ran biweekly payroll reports and generated paychecks
● Ran biweekly reports for 941 and state tax reporting
● Processed all new hire paperwork for tentative employees
● Helped with new job postings and interviews
Collections Specialist
Westlake Financial-Dallas, TX
October 2019 to January 2020
● Inbound/Outbound calls
● Post payments to client accounts
● Set up recurring draft payments
● Processed credit/debit card payments
● Set up payment extensions
● Noted customer accounts per conversation depending on the outcome Utility Billing Supervisor
City of Quinlan-Quinlan, TX
June 2004 to March 2011
● Generated utility charges and generated bills monthly
● Applied and processed utility payments and made sure they were credited to the correct account
● Trained personnel for different job descriptions
● Used ArcGis mapping software to map out the entire city and water and sewer lines within
● Assisted the City Secretary in payroll and vendor pay Education
High school diploma
Lone Oak High School - Lone Oak, TX
August 1998 to May 2001
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