Jay C. Watson
*** ******** **, **** * Chehalis, WA 98532 ***.*.********@*****.***
Professional Experience:
Account Representative Sept 2023 – Oct 2024
Lee Ingrim State Farm Agench – Tumwater, WA
Ken Grossman State Farm Agency – Glendale, AZ
Lisa Ross State Farm Agency – Surprise, AZ
Property and Casualty & Life and Health licensed
Quoted and wrote auto/ homeowners/ renters/ umbrella/ and life and health insurance policies
Outbound sales team.
Insurance Sales Professional May 2017 – Sept 2023
USAA – Phoenix, AZ
Assisted potential new members in establishing their membership profile with USAA.
Quoted and issued auto/homeowners/renter’s insurance policies
Deepened and retained member relationships through facilitation of financial products and services
Sports Official Mar 1994 – Sept 2018
Independent Contractor
Umpired youth, high school, collegiate, and men’s league baseball games
Refereed youth and high school football games
Utilized my leadership and communication skills to manage games and build rapport with coaches and players
Client Services Representative – Retention Paralegal Aug 2014 – Apr 2017
Lexington Law Firm – Phoenix, AZ
Provided a positive experience for all clients
Analyzed clients’ credit reports and provide solutions for each unique situation
Engaged clients and motivate them to continue their credit repair process by reviewing progress seen to that point
Operations Support Specialist / Office Assistant Specialized Oct 2011 – May 2013
Maricopa County Department of Public Health, Office of Preparedness & Response – Phoenix, AZ
Designed and develop Excel spreadsheets to track inventory
Completed final proofreading of documents written by the Program Manager to the Center for Disease Control
Performed a variety of administrative functions including calendar appointment management; coordinating meetings; and maintaining the Program Manager's electronic calendar
Member of the Collaborative Admin Team responsible for writing standard operating procedures, making sure that the program adheres to County policies
Customer Service Nov 2009 – Jan 2011
DPC&S, Inc. – Phoenix, AZ
Provided administrative and clerical support to management team
Compiled data and drafted reports for administration, distribution, and financial purposes
Maintained database and corrected data entry errors, as necessary
Inside Sales Aug 2008 – Feb 2009
Mechanical Room, Inc. – Phoenix, AZ
Prepared and supplied quotes for equipment based on manufacturer’s specifications
Shipped/Received orders
Management and maintenance of inventory in the warehouse
Processed Sales Orders in software program