Customer Service Assistant Manager

Danny Davis

*** ******** **** ~ Desoto, TX ***** Home 214-***-****

OBJECTIVE:

To obtain a management position that will enable me to utilize abilities developed through experience and education, allowing opportunity for personal and professional growth.

PROFESSIONAL PROFILE:

A self-motivated, detail-oriented individual with strong analytical, verbal and written communication skills. A dedicated worker who possesses the ability to prioritize and handle multiple projects simultaneously.

EMPLOYMENT HISTORY:

Dollar General, Desoto, Texas 04/11 to 02/15

STORE MANAGER

Maintain Inventory and store’s condition.

Create weekly schedules and process payroll.

Provided customer service.

Coordinate with outside vendors and representatives.

Plan and organize merchandise to meet corporate requirements.

Interviewed potential candidates and assisted in processing new hires.

Maintained store condition.

Reconcile cash report and ledger daily.

STORE TRAINING MANAGER 02/15 – Present

Train and develop associates.

Drive profitable Sales Growth

Capture growth opportunities

Enhancing position low-cost operator

Maintain monthly performance matrix and store operational metric

Michaels Stores, Arlington, Texas 03/08 to 4/10

ASSISTANT MANAGER

Interviewed potential candidates and assisted in processing new hires.

Maintained safe and working fund.

Created weekly work schedule and controlled payroll.

Trained and developed associates.

Maintained store condition.

Provided customer service.

Plan and organize merchandise to meet corporate requirements.

Danny Davis

140 Stardust Lane ~ Desoto, TX 75115 Home 214-***-****

Walgreens, Dallas, Texas 06/03 to 02/08

EXECUTIVE ASSISTANT MANAGER

Train and develop associates.

Increased sales by 7 percent.

Maintain Inventory and store’s condition.

Reconcile cash report and ledger daily.

Complete Group sheets and Ad bulletins.

Process and train new hire.

Support store manager.

Create weekly schedules and process payroll.

Maintain and manage the Cosmetics department.

Fuji and Kodak photo certified.

Manage and assist in Pharmacy operations.

Coordinate with outside vendors and representatives.

ASSISTANT MANAGER 06/02 to 05/03

Maintained safe and working fund.

Completed resets and revisions.

Completed supervisory notes daily.

Increased sales.

Provided customer service.

Eckerd Drugs, Garland, Texas 05/01 to 05/02

ASSISTANT MANAGER

Interviewed potential candidates and assisted in processing new hire.

Maintained safe and working fund.

Maintained OTC department and Promo isle.

Trained and developed associates.

Maintained store condition.

Provided customer service.

WAREHOUSE SUPERVISOR/TRUCK DRIVER 06/94 to 05/01

Supervised approximately 30 employees.

Shipped and loaded merchandise.

Researched and validated freight shipments.

Delivered merchandise as a Regional Driver.

Assisted in dispatching drivers.

MILITARY: United States Army – Supply Specialist 04/88 to 07/93

Software Experience: Microsoft Word, Excel, Windows, PowerPoint, Microsoft Outlook, and Store Net

REFERENCES: Available upon request.

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