Customer Service Data Entry

Coreenia Carroll

**** ********** ***.

Fort Wayne, IN 46804

Home: 260-***-****

Cell: 260-***-****

**********@*****.***

Skills and Abilities

● Typing 45 WPM & 10 Key, Filing, Fax

● Quickbooks, Microsoft Word, Excel, Outlook, Windows, PowerPoint, Internet, Intranet

● Good Attitude, Flexible, Dependable, Customer Service, Team Player Work History

Production- AMI Automotive

Monroeville, IN March 2016 - October 2017

● Assembled windsheild motors

● Communicated with front & back of line to provide an excellent product

● Processed orders to ensure all items were prepared properly and on a timely basis Office Manager & Customer Service - Marks Garden Shoppe, Inc. Fort Wayne, IN March 2007 - December 2015

● Responsible for payroll, AP/AR, taxes, quarterly reports, and reconciliation of accounts

● Underwrote & processed service orders and payments along with management of warranties and customer records each business day

● Communicated with customers by telephone, mail, fax and in person by setting-up ng new loan set-up, data entry, reviewing loan files, identifying discrepancies, and acquire missing info

Acquisitions Coordinator -Waterfield Mortgage Company Fort Wayne, IN June 2003 - December 2006

● Anaylzed, researched, processed adn audited new mortgage servicing business including new loan set-up, data entry, reviewing loan files, identifying discrepancies, and acquire missing info

● Tracked and reported losses on short payoffs, tax service fees, flood determination and fees associated with the acquisition

● Mentored for temporary and support employees, and provided backup for Customer Assistance department and the administrative assistant Education and Training

Professional Development - Career Academy, Blue Jacket, Inc. Fort Wayne, IN March 2014

Diploma, Northside High School

Fort Wayne, IN

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