Customer Service Security Guard
Resume:
Shannon L. Smith
Rochester, NY *4617
Shannon ********@*****.***
PROFESSIONAL OBJECTIVE
To secure a position that will allow me to expand upon the business acumen that I have acquired and build a strong foundation of leadership that will support any team endeavors. EDUCATION
1998, B.S., Business Administration
The State University College at Buffalo
1300 Elmwood Avenue
Buffalo, NY 14222
’89-’93 Urban League Black Scholar ’93 Omega Psi Phi Scholar ’89-’93 Kodak Engineering Award Recipient
CURRENT
January 2019 - Present
Gannet Fleming ( NYSDOT )
Dispatcher – Monitor Highways in seven counties via CCTV Customer service, answer phones, Send out crews to repair signs\ Signals etc.
April 2020 - Present
G4S Security
Patrols, Monitor post view CCTV
Provide escorts and monitor Bus station floor via
CCTV or Patrol, CPR,AED
August 2015 – February 2020
Allied Universal
Security Guard
CCTV, Patrols, escorts, Building upkeep
Monitored Building from Office Via CCTV
March 2015 - November 2016
JEWISH COMMUNITY CENTER
House Keeping of building locker
Rooms and fitness areas.
CPR/AED
January 2015 - March 2016
Facilicare Maintenance/Cleaning
Supervisor
Alstom Building
Provide Customer Service
Light Maintenance
Environmental Specialist
Oversee all aspects of the process
Of cleaning up to OSHA standards
December 2015 - January 2016
Sutherland Global
Intuit Accounting Consultant/Lacerte
Rochester Tech Park
Provide Customers with steps on how to appropriately set up there Accounting software. 2015 Season / 1995 Season
Buffalo Bills, Buffalo, NY
2015, Security Officer
1995, Event Specialist
April 2015 - December 2015
YMCA of Greater Rochester - SW Family Branch, 597 Thurston Road, Rochester, NY Environmental Specialist
Oversee all aspects of the cleaning process utilizing industrial and commercial cleaning by OSHA standards
HISTORY
September 2013 - November 2014
Lanavera Foods
Merchandiser
Rotating product on shelfs and in
Freezers.
May 2009 - November 2014
BridgeWay Liquor & Wines, 900 Genesee Street, Rochester, NY Manager
Development of strategic planning and customer service goals. Marketing products and tracking inventory to
enhance sale goals.
May 2008 - October 2008
Securitas
Rochester, New York
Security Guard
Patrols and Management of building fire systems and security cameras. May 2007 - January 2008
Doan Dodge, 4477 Ridge Road, W., Rochester, NY
Accounting Representative
August 2003 - May 2008
Wegmans Distribution Center, 1500 Brooks Avenue, Rochester, NY 2006, Shift Supervisor
2005, Team Leader
2003, Forklift/Pallet Driver
June 1998 - April 2001
Adecco Staffing, 1330 Lexington Avenue, Rochester, NY 8/2000 - 11/2001, Democrat & Chronicle – Account Representative 1/1999 - 4/2000, AT&T/ACC Business - Billing Specialist 6/1998 - 11/1998, Holiday Inn – Night Auditor
The State University College at Suny Buffalo
8/1994 - 5/1998
Campus Security
Patrolled campus and provided escorts.
May 1992 – August 1995
Bausch & Lomb, Rochester, NY
Research & Development
Intermediate computer skills, excel, ADP, quick books, access, micro soft, Word, Windows packages
Contact this candidate