Kenneth Kamugisha
Glendale, AZ *****
**************@*****.***
Work Experience
Delivery Driver
Spark Driver™-Goodyear, AZ
June 2023 to Present
• Delivered packages and goods to customers in a timely and efficient manner
• Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
• Ensured the safe handling and transportation of fragile or perishable items
• Adhered to all traffic laws and regulations while operating company vehicles
• Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
• Collaborated with dispatchers to coordinate daily delivery schedules
• Provided excellent customer service by addressing inquiries and concerns promptly and professionally
• Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
• Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
• Reported any vehicle maintenance or repair needs promptly to the appropriate department
• Maintained cleanliness and organization of company vehicles at all times Warehouse Associate
Manpower-Goodyear, AZ
January 2024 to August 2024
• Received, inspected, and documented incoming shipments of products
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Collaborated with team members to complete daily tasks in a timely manner
• Performed regular quality checks on products to ensure they met specifications
• Assisted in conducting physical inventory counts to reconcile stock levels
• Maintained a clean and organized work area, promoting safety and efficiency
• Followed all safety protocols and procedures while operating machinery or handling hazardous materials
• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
Behavioral Health Technician
Happy Home Behavior LLC-Tolleson, AZ
December 2022 to June 2023
• Provided direct care and support to individuals with behavioral health disorders, ensuring their safety and well-being
• Implemented individualized treatment plans under the supervision of licensed professionals, promoting positive behavior changes
• Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
• Monitored and documented client behaviors, progress, and responses to interventions on a daily basis
• Collaborated with interdisciplinary teams to develop comprehensive treatment goals for clients
• Administered medications as prescribed by healthcare providers, adhering to proper protocols and documentation procedures
Warehouse Associate
TJ Maxx-Cambridge, MA
July 2021 to December 2022
• Received, inspected, and documented incoming shipments of products
• Efficiently organized and maintained inventory in accordance with company standards
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Collaborated with team members to complete daily tasks in a timely manner
• Performed regular quality checks on products to ensure they met specifications
• Assisted in conducting physical inventory counts to reconcile stock levels
• Maintained a clean and organized work area, promoting safety and efficiency
• Followed all safety protocols and procedures while operating machinery or handling hazardous materials
• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
• Processed an average of 500 orders per day with minimal errors Education
Bachelor's degree in Legal Studies
University of Rwanda - Huye
January 2000 to December 2004
Commercial Driver's License (CDL)
Class A
Expires: September 2032
State: AZ
Skills
• Behavioral Health
• Inventory control
• Genaral labor
• Tansportation
• Shipping & receiving