Customer Service Financial Management
Resume:
PHILLIP
LOPEZ
*************@*****.***
TX 78213
CONTACT
SKILLS
• [Type] Software Proficiency
• Flexible and Adaptable
• Active Listening
• Customer Service
• Critical Thinking
• Basic Math
• Problem-Solving
• Dependable and Responsible
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
PROFESSIONAL SUMMARY
Retailing resetter
Sas retailing, San Antonio, TX
Manager
Whataburger, San Antonio, TX
Manager
McDonald's, San Antonio, TX
EXPERIENCE
November 2023 - Present
• Worked with coworkers to complete tasks.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
•
• Responded quickly to meet customer needs and resolve problems. December 2012 - May 2023
• Overseeing daily operations, ensuring customer satisfaction, managing staff, Scheduling shifts, handling inventory and supplies, implementing company policies
•
Training new employees, and maintaining cleanliness and safety standards.
• financial management
• Budgeting and cost control, and supporting marketing initiatives to drive sales. November 2005 - November 2012
Overseeing all aspects of restaurant operations, including customer service, food quality, cleanliness, and adherence to company standards and procedures.
•
Manage and train staff, schedule shifts, handle inventory and ordering, ensure
• compliance with health and safety regulations
• Resolve any customer or employee issues that may arise Involved in financial management tasks such as budgeting, cost control, and analyzing sales data to optimize performance.
•
CERTIFICATIONS
• Servsafe
References available upon request
REFERENCES
Contact this candidate