Front Office Coordinator
Resume:
Loranger, LA *****
***********@*****.***
EDUCATION AND
TRAINING
Medical Service Specialist, United
States Air Force
May 1992
High School Diploma
Loranger High School, Loranger, LA
April 1987
SUMMARY
Organized Front Office Coordinator known for high productivity and efficient task completion. Skilled in customer service, appointment scheduling, and office management software. Excel in communication, problem-solving, and multitasking to ensure smooth front office operations. SKILLS
EXPERIENCE
FRONT OFFICE COORDINATOR
Affiliated Therapy Associates Hammond, LA August 2022 - October 2024 MEDICAL ASSISTANT
Northlake Gastroenterology Associates Hammond, LA October 2002 - October 2021
REFERENCES
REBEKKAH BENBENEK
• Meticulous and organized
• Multi-line telephone skills
• Business operations
understanding
• Microsoft Office
• Data Management
• Leadership
• Ensured accuracy of data entry into the computer system.
• Processed payments from clients in a timely manner.
• Took initiative to resolve customer complaints quickly and efficiently.
• Developed strong relationships with customers to ensure satisfaction with services provided.
• Scheduled and confirmed appointments, optimizing daily office flow and reducing wait times.
• Managed multi-line telephone system, efficiently directing incoming calls to appropriate departments.
• Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
• Organized patient charts before each day's clinic sessions began.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Responded to patient callbacks and phone-in prescription refill requests.
• Educated patients about medications, procedures and physician's instructions.
RB
References available upon request.
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