DONTAY JONES
Phone: 929-***-**** Email: **.*********@*****.***
SUMMARY OF QUALIFICATIONS:
Over 3 years of experience working as a Retail Associates
Flexible Hours (Evenings/ Weekends/ Holidays)
Heavy Lifting (Able to lift over 70 Lbs.)
Exceptional Customer Service
EMPLOYMENT HISTORY:
CVS, Customer Services, New York, NY 10/2021 – Present
Manage the daily sales merchandising, store maintenance and customer services operations of a high performance sales. Resolve the customer queries, problems and conflicts
Handling cash and credit card transactions. Balanced cash drawer at close to shift
High volumes of cash handling and customer service skills. Putting together displays and merchandising
Walgreens, Customer Service Associate, Concord, NC 05/2017 – 08/2019
Greeted and assisted guests in finding appropriate departments aisles services and products
Processed more than $300000 in annual sales at cash register in quick engaging and efficient manner. Installed store displays and signs removed old signage and processed merchandise
Collaborated with team to merchandise products manage store inventory and order stock.
Maintained store displays and signage to match company standards and accurately reflect weekly sales
Duane Reade, Customer Service Associate, New York, NY 06/2016 – 05/2017
Counted and documented incoming inventory
Maintained a professional and courteous atmosphere to ensure customer satisfaction
Assisted customers with returns, exchanges and unwanted merchandise
George Westinghouse High School, Computer IT Assistant, Brooklyn, NY 10/2015 – 01/2016
Oversee general computer operations. Helped engineers with installation and maintenance of their work stations.
Monitored software and hardware issues including troubleshooting network problems
Developed and maintained computer operations related reports
EDUCATION: Thomas Jefferson High School, HS Diploma, Brooklyn, NY 06/2016