Customer Service Delivery Route

JANET GONZALES

*********@******.*** 201-***-**** Bergenfield, NJ 07621

Summary

Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and

professional relationships. Knowledgeable about [Type] processes and main carrying restrictions.

Skills

# Route Management Postage Calculation

© Mail Sorting © Report Preparation

Experience

USPS New York, NY # Dispatched mail to designated locations according to delivery route

City Mail Carrier © Delivered packages, letters, and other items to residential and commercial

(09/1993 - 01/2023 customers,

‘# Maintained records of daily deliveries and pickups.

Provided customer service regarding postal regulations and services.

© Notified supervisor of any hazardous road conditions or safety cancerns on

the route,

© Reported any suspicious activities observed during mail routes.

* Responded to customer inquiries about postal services or regulations.

Provided signature confirmation upon receipt of package deliveries.

‘© Ensured proper handling of valuable documents or fragile items.

‘¢ Furnished customers with postal information and provided change of

address information and other related postal forms.

© Routed all classes of mail in sequence of delivery along established route.

‘* Handled undeliverable mail in accordance with established procedures.

‘¢ Separated mail tobe transported to relay boxes along route for subsequent

delivery.

© Obtained receipts for registered and certain insured mui

© Collected outgoing mail from homes and businesses to deliver to post

office for processing,

* Sorted mail for delivery, arranging mail in delivery sequence.

* Delivered mail to residents and business within assigned area.

* Delivered various types of mail an routes according to strict timelines.

* Provided change-of-address cards and other postal forms upon customer

request.

© Obtained signed receipts for registered, certified and insured mail,

collecting associated charges and completing necessary paperwork.

© Recorded address changes to redirect mail for residences or businesses.

® Sorted incoming mail by zip code and address.

® Collected outgoing mail from post office boxes.

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