Customer Service Administrative Assistant

Carrie Sands Martin **** Samuel Way apt. ****

214-***-**** text Frisco, Texas 75033

**********@*****.***

QUALIFICATIONS

Self-starter and motivated to get it done with diverse background in Texas Construction; Lifetime of Observation of Texas builders such as Paul Seager with Centex Homes;Gerold Farr Construction Fort Worth; My father, Philip S. Martin Swimpools Highland Park Featured in Dallas Design Magazine;Strong knowledge, experience, common sense of construction processes;Strong diverse administrative background with Accounting skills;Quick learner of software applications producing strong administrative abilities.Proven closing/negotiating skills;Background in prospecting and developing marketing;strategies to acquire new business;Proven history of building good working relationships with crews, laborers, foremen, general contractors, sub-contractors,suppliers;Communicate effectively with customers and coworkers; Great listening and relationship building skills.

JOB EXPERIENCE

2022-2024 Lead Live Good Merchandiser - Lowes - 2773 E. Eldorado Pkwy, Little Elm 75068 Along with my team, maintained Live Goods and all its operations for the Indoor and Outdoor Lawn and Garden; Exercised good working relationships with other departments and management. Received multiple awards.

2016-2019 Landon Homes Frisco, Texas - New Home Sales Associate Maintained operations for new community model homes with strong emphasis to sell inventory homes; Obtained and built new contracts through closing, responsible for daily activity reports to send to team; deliberated to facilitate warranty claims; maintain marketing and Realtor contact program to facilitate sales; maintained general knowledge of new builders and local comps; kept up with politics,school; to become extremely knowledgeable for the best customer service. 2001-2013 Administrative Assistant - Philip Sands Martin Swimpools PSM Pools 40 years in Dallas, Texas. 600 brushwood Irving, Texas 75063

Started off with Paul Seager, Centex Homes and Gerold Farr of Fort Worth late 60’s.Branched off started his company, later featured in Dallas Home Design. project specifications, drawings, and plans to determine the scope of the project and estimate the cost, quantities of materials labor, equipment, etc.; Worked directly with owner/builder,construction management during construction process; interface directly with supply companies;experience with all the county Building Code processes;Facilitated deed disputes; TexDot, eminent domain; Maintained/managed equipment and tools repairs and inventory. General and diverse knowledge of the overall development process for high-end work and repeat customers.

1998-2001 Administrative support HLM Design/ Architects - 2711 Haskell Ave. Ste. 2200 Dallas, Texas 75201

Provided administrative support proposing The City Place and Trinity project..- proofread reports, correspondence and forms that may be confidential in nature to include in confidential databases, general software programs; customized administrative duties. 1994-1997 Human Resources Director Assistant - Box Energy Corp. 8201 Preston Road Dallas, Texas 75225 Box Brothers, Don Box Brinkman Ranch Welcomes new employees to the organization by conducting orientation;provides payroll information by collecting time and attendance records; Excel reports by assembling, preparing, analyzing employee data; Maintain employee information by entering and updating employment and status-change data; Provides secretarial support by entering, formatting and printing information, prioritizing work; answering phones, relaying messages, maintaining equipment and supplies, maintains employee confidence and protects operation by keeping human resource information confidential. Maintains quality control by following organization standards, Maintains technical knowledge workshops, self-taught by reviewing publications. 1990-1994 Turner Construction Irving Blvd., Dallas, Texas 75201 Responsible for providing exceptional customer service and administrative support as the primary point of contact for the organization. Duties include managing the front desk, processing accounts payable and receivable, distributing incoming mail, and handling all incoming phone calls, errands, petty cash.

1987-1990 Dee and Robert Husband and Wife Remodeling Company Wycliff Ave. Dallas, Texas Structural repair knowledge of supportive beams; homes included historical homes Swiss Ave. paint and spackle shotgun homes in Oak Cliff; Frame work, sheetrock tape and bed, paint, trim work molding, sand and refinish hardwoods,to open spaces, demolish walls and finish out; bathrooms refinish and regrout tile; sand/ repaint kitchen cabinets; hung molding. Lower Greenville Lakewood, Lake Highlands and Whitrock area in Dallas, Texas

1987-1994 Preston Village Apartments Northwest Hwy Dallas, Texas 75225 Make Ready - Paint walls and repair/replace and paint molding caulking, sheetrock repair and replacement.

EDUCATION

1982-’86 Bethesda - Baptist Redemption Girl School Hattiesburg, Mississippi 1986 Lake Highlands HS Dallas, Texas

1990-’94 Richland College Richardson, Texas General studies HR Management Courses and training through Box Energy Corp. References and awards upon request.