Executive Assistant Operations Manager

Kathryn Whitley Mauch

New York, New York 917-***-**** *******.*****@*****.*** LinkedIn

EXPERIENCE

Cohen & Steers, 06/2024 – 09/2024

New York, NY

Executive Assistant/Chief of Staff to CMO

Managed calendar, scheduled meetings, submitted expense reports, and handled correspondence for CMO

Coordinated with other staff members, stakeholders, and external parties to ensure CMO team success

Served as Proxy for and attended meetings alongside CMO; provided actionable insights and perspectives

Leveraged my ability to be organized and highly detail-oriented to enhance efficiency and operational fluidity

KANTAR, 05/2021 – 03/2023

New York, NY

Talent Acquisitions Operations & Candidate Experience

Coordinated calendar for the fifteen associates on the Talent Acquisitions team

Oversaw new hire onboarding process and guided new hires through their first week

Processed promotions and internal transfers for North America

Company training and current use of Textio, Workday, Avature, Handshake, Microsoft Teams, and Excel

IMAGINE SMILE DESIGN, 04/2016 – 04/2018

New York, NY

Operations Manager

Designed patient treatment plans using Dentrix and supervised the social networking outreach using DemandForce

Managed four high volume calendars with cross-platform scheduling for three concurrent operating rooms

Performed elevated customer service working with high-net worth patients

Oversaw patient billing, and managed both payables and receivables accounting

Support Accounts Payable Manager reconciling 5 corporate credit card programs each month through Amex corporate program, Chase INK, and Amex business services

Receive all company receipts and invoices to track internal reference numbers with heavy use of Excel spreadsheets and submit daily for corporate approval overseas

Supporting HR Manager with onboarding and off-boarding employees, benefits through Insperity, E-verify certified, tracking new candidates though Greenhouse

RVC ENTERPRISES, LLC (Apparel Licensing Company), 2/2011 - 7/2016

Los Angeles, CA / Miami, FL / New York, NY

Associate Director of Operations

Negotiated strategic partnerships to drive market expansion and revenue growth

Handled delicate relationships with high-profile clients and internationally recognized musicians

Drove operational improvements including budget analysis and cost savings

Analyzed potential mergers and acquisitions deals ranging between $3 and $30 million

Assisted with additional areas of accounting and ad hoc requests such as managing the collection of outstanding receivables and communication with customers regarding payment status

Routinely prepared and handle highly confidential documentation relating to company initiatives and personnel issues

Scheduled domestic and international travel arrangements, preparing the proper visa paperwork for travelers

Recruited and supervised 12 student interns for special projects

Coordinated fundraising events for high-profile organizations, (Doctors for America, Private Fundraiser for NY Governor and Kenneth Cole Foundation)

MORGAN STANLEY, 11/2005 - 1/2011

New York, NY

Investment Advisor (Wealth Management Group)

Contacted clients on a daily basis to discuss trade status and strategize investment options

Utilized financial media software to follow market trends

Prospected new clients by hosting informational seminars and phone outreach

Managed Executive calendars, determining priority meeting acceptances, identifying conflicts, ensuring timely responses and guarding executive work time and privacy according to individual preferences

EDUCATION

NORTHEASTERN UNIVERSITY

Boston, MA

Bachelor of Science Economics

Minor in Art with a concentration in Photography

Member of the Northeastern University Collegiate Sailing Team

PURE by Equinox, 2007

New York, NY

Cornell University Human Resources Management certificate program, 2022-Current

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