Sales Representative Customer Support

SKILLS

+ Starting from Windows ** and

covering all its updated versions

till Windows 10

+ Microsoft Office (Various

versions till 2016)

+ Internet Communication

+ Diploma in Computer Graphics

+ Customer Support

EDUCATION

D.J. Sindh Govt. Science College

Karachi, Pakistan » 05/2007

Bachelors of Science

DHA Degree College for Men

Karachi, Pakistan + 12/2002

Intermediate: Pre-Medical

St. Patrick's High School

Karachi, Pakistan + 07/2000

Matriculation: Science

PROFESSIONAL SUMMARY

To succeed in an environment of growth and excellence, and earn a job

which provides me job satisfaction and self-development, to achieve

personal as well as organizational goals. Seasoned Sales Representative

knowledgeable about selling in B2C environments. Leverages exceptional

customer relations experience to win new customers. Skilled at

demonstrating products and closing sales with tenacious and driven

approach. Talented networker with expertise in cold calling, strategic

planning and task prioritization focused on maximizing efficiency and

sales success.

WORK HISTORY

Avari Towers Hotel - Guest Services Representative Associate

Karachi, Pakistan + 09/2016 - 03/2024

Increased customer satisfaction by addressing and resolving

complaints in a timely manner

+ Handled customer complaints quickly and professionally to restore

customer confidence and prevent loss of business

Enhanced company reputation by providing exceptional customer

service and support

+ Developed and maintained positive customer relations and

coordinated with team members to properly handle requests and

questions.

Bliss Pharmaceuticals - Outdoor Sales Representative

Karachi, Pakistan + 03/2015 - 05/2015

+ Conducted comprehensive market analyses to identify potential

customers and areas for growth

+ Built a strong referral network through active involvement in local

community organizations and events

+ Maintained accurate records of customer interactions, ensuring timely

follow-up on leads and inquiries

+ Optimized route planning, maximizing daily contact with potential

customers while minimizing travel time.

Anklesaria Hospital Laboratory - Pathological Trainee

Karachi, Pakistan - 03/2007 - 07/2007

+ Learned new materials, processes, and programs quickly

+ Participated in on-the-job training, working closely with supervisors

and coworkers and asking appropriate questions

+ Attended training courses to build understanding of processes,

techniques, and industry

+ Supported departmental tasks to increase understanding of industry

processes.

PERSONAL INFORMATION

Father's Name: Meheryar Sohrab Bharucha

+ Marital Status: Single

Religion: Zoroastrian (Parsi)

REFERENCES

Will be furnished upon request

HOBBIES AND INTERESTS

Internet Surfing

Listening to Music, watching movies and documentaries

Playing different kind of sports (Cricket, Volley Ball, Table Tennis,

Lawn Tennis, Badminton, Billiards, Swimming etc)

Contact this candidate