Customer Service Inventory Control
Resume:
KANDIA FLEWELLEN
**** *. ******* ****. *******, IL 60612.
***************@*****.***
OBJECTIVES
Efficient Inventory Control Clerk who provides seamless customer service to colleagues and guests with efficiently monitored and maintained stock. Proficient with inventory control systems working independently anticipating stock needs and updating locator information. Experienced in a variety of computer inventory systems and working in all sizes of warehouses and stock rooms.
EXPERIENCE
April 2023- September 2023
Customer Service Representative (CSR)
KREG Therapeutics
Drive high growth in current accounts by educating clinicians and promoting utilization of our Vertical Bed technology
Educate and promote the benefits of our Bariatric bed in current accounts
Promote product usage in current accounts to accelerate adoption and drive growth
Assist with Therapy & Clinical support of patients and skilled hospital staff
Maintain and cultivate high quality service levels
Support Account Manager conducting demonstrations and evaluations in interested accounts
Support the local operations team with Bed Fleet Management if needed
Become skilled at testing, troubleshooting, operating all Kreg Therapeutics products and help clinicians with usage, operation, and troubleshooting of beds
Accurately complete daily reporting requirements.
Always maintain communication with central dispatch regarding customer orders.
Completed orders in the designated time frame.
Engage with hospital staff to provide optimal customer service on training and educating around the proper use of products
Partners with hospital staff to share thoughts and work together to move the business forward
Must be able to climb up and down a two-foot step from the truck deck to ground level multiple times per day.
Deliver, service and pick-up medical equipment from facilities.
Meet all competency expectations to operate a 26-foot box truck. Meets all company safe driving expectations.
April 2021- August 2022
SHIPPING AND RECEIVING CLERK
Receive in delivered product and label appropriately for easy retrieval.
Distribute packages and mail to company recipient.
Verify inventory’s count and physical inventory as required.
Reporting any inefficient or unsafe conditions to management upon discovery of the conditions.
Answer phone and emails.
Complete invoices.
Operate and inspect material handling equipment in a safe manner.
March 2018 – June 2021
INVENTORY CLERK, CTDI
Manages the ordering and receipt of products including submitting purchase requisitions and acquiring bids.
Maintains computerized records of all supplies and tracked their location repair needs and use rate.
Prepares and generates weekly, monthly, quarterly and annual reports.
Collaborates with inventory teams to streamline processes and improve in-time supply by 22 percent.
Track verified and reconciled use of supplies to maintain 100 percent accounting of stock
Plan and execute 13 quarterly inventories and supported department buyers by conducting special inventories.
Shelve stock in warehouse as it is received for floor distribution and completed mark outs.
April 2016 – March 2018
Recruiter, StaffIllinois – Chicago
Follow up with clients on open orders regarding progress.
Source candidates through various methods including networking using TempWorks.
Screen resumes, interviews candidates (by phone and in person as required).
Administer appropriate assessments, pre-employment testing and reference/background checks.
Make hiring decisions.
Extend offers of employment based on company process.
Collect proper identification, complete I-9 in a timely manner.
Coordinate new hire assignments and conduct on-boarding process.
Provide guidance to field staff.
Follow up with client to ensure satisfaction with the worker and our process.
April 2015 – March 2016
REALTOR ASSISTANT, HERITAGE REAL ESTATE SERVICES
Managed general administrative support for multiple Real Estate VPs as agreed upon with each leader
Maximized Leader efficiency through calendar management with internal and external business partners
Arranged onsite and offsite meetings and events as necessary: Coordinate scheduling and logistics (coordinate conference rooms, equipment and catering as needed) creating agendas and providing meeting materials as necessary. Stayed abreast of organization changes and maintained accurate departmental organization charts, phone lists, email & voicemail distribution lists and reporting relationship tools.
EDUCATION
2011 - 2015
HIGH SCHOOL DIPLOMA, MERRILLVILLE HIGH SCHOOL
AWARDS AND ACKNOWLEDGEMENTS
Outstanding inventory management techniques
Computer skills and data entry
Super customer service
Self-directed work ethic
Proficient in Microsoft Office
Organizational ability
Stellar interpersonal skills
Multi-tasking
Detail oriented
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