Package Handler Delivery Driver
Resume:
Amie Hinton
Skilled
Dallas, TX *****
**********.**@*****.***
• Communication skills focused on understanding customer needs and developing resolutions.
• Transferred urgent calls to the required departments quickly and accurately.
• Able to stay calm when confronted with angry customers and defuse tense situations.
• Fast learner committed to customer satisfaction
• Great communication skills as with ability to work with others in close manner.
• Good keyboard skills and impressive telephone etiquette
• Skilled working with
-Transportation Logistics and courier services
-Knowledgeable with GPS & CCTV
-Microsoft Word, Excel & Power Point
-Document Imaging
-Filing/Ten Key (Alpha –Numeric)
-T3 & T12 Machines and detailing equipment
-Familiar with OSHA standards, pre and post trip operations Authorized to work in the US for any employer
Work Experience
Delivery Driver
Lyft & Uber-Dallas, TX
January 2023 to March 2023
FedEx Package Handler
Package handler Federal Express-Hutchins, TX
July 2017 to November 2022
Driver
AutoZone Cox/Manheim-Dallas, TX
January 2022 to June 2022
Security Officer
Allied Universal-Irving, TX
May 2019 to October 2019
Manned posts at UPS cockrell Hill, Kroger retail and Federal home loan bank. Patrol foot and vehicle, used fob for check points, assisted at access gates checking in and out customers and employees, replenished applicable items and used discretion for work orders, completed DARs daily hand and electronically.
Housekeeper
UTSW Med Center-Dallas, TX
January 2016 to May 2016
Patient Care Technician
Parkland HHS-Dallas, TX
June 2015 to November 2015
Custodian
Dallas ISD-Dallas, TX
October 2013 to June 2015
Armed Security Professional
RUIZ PROTECTIVE SERVICES-Dallas-Fort Worth, TX
March 2011 to June 2013
Provided a visible deterrent against theft, robbery, and fraudulent activities (grocery retail-TABC), criminal justice, transportation and warehouse industries. F-E Cashier
Tom Thumb-Plano, TX
May 2011 to February 2012
Document Imaging Technician
Doc IMG Tech Children MC-Dallas, TX
January 2000 to April 2002
Healthcare Office Support
• Observe and communicate with patients and provide healthcare providers with an assessment.
• Performed general office duties such as typing, operating office machines, and sorting mail.
• Efficiently and accurately prepping /indexing and quality checking documents from single or multiple hospitals into the document imaging system.
• Sort or classify information according to guidelines such as content, purpose, user criteria or chronological, alphabetical or numerical order.
• Took vital signs, performed EKG’s directed families to rooms, cleaned rooms and assisted physicians. Facility Maintenance/Customer Service/Driver
• Structured and maintained a clean and sanitized positive atmosphere for the children and central staff and visitors.
• Answered inquiries relating to account information products and services, rates and policies.
• Sanitized rooms and halls in commercial establishments such as classrooms, restaurants, clubs and outpatient clinics.
• Established and maintained contacts with new and existing customers as per the direction of the supervisor
• Delivered food and returned/retrieved ordered packages to/from customers within auctions, auto retail, warehouse, ride share and nonprofit industries.
Education
Some College in Arts
University of Phoenix-Online Campus - Phoenix, AZ
April 2023 to Present
Skills
• Communication skills focused on understanding customer needs and developing resolutions.
• Able to stay calm when confronted with angry customers and defuse tense situations.
• Skilled working with -Transportation Logistics and courier services -Microsoft Word, Excel & Power Point -Document Imaging -Filing/Ten Key (Alpha -Numeric) -T3 & T12 Machines and detailing equipment -Familiar with OSHA standards, pre and post trip operations
• Fast learner committed to customer satisfaction
• Great communication skills as with ability to work with others in close manner.
• Transferred urgent calls to the required departments quickly and accurately.
• Good keyboard skills and impressive telephone etiquette
• CCTV
• Delivery Driver Experience
• Facilities Maintenance
• Box Truck
• Computer Operation
• Shipping & Receiving
• Load & Unload
• Data Entry
• Loss Prevention
• Typing
• Car Wash
• Driving
• Warehouse Experience
• Custodial Experience
• Surveillance
• Cleaning Experience
• Security
• Freight Experience
• Load & unload
• Cash register
• Construction
• Microsoft Powerpoint
• Microsoft Word
• Microsoft Outlook
• Microsoft Office
• Coffee experience
• Interviewing
• Recruiting
• Human resources
• Surveillance
Certifications and Licenses
Driver's License
Guard Card
Chauffeur's Permit
Certified Supply Chain Professional
Assessments
Workplace safety — Proficient
August 2021
Using safe practices at work
Full results: Proficient
Social media — Proficient
September 2022
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Sales skills — Proficient
September 2022
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
March 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Delivery driver — Proficient
December 2021
Interpreting instructions or signs and solving problems Full results: Proficient
Verbal communication — Proficient
April 2024
Speaking clearly, correctly, and concisely
Full results: Proficient
Communication skills — Proficient
April 2024
Communicating clearly and concisely, and understanding others Full results: Proficient
Caregiver fit — Completed
December 2022
Measures the traits that are important for successful caregivers Full results: Completed
Security guard skills — Proficient
September 2022
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Customer focus & orientation — Proficient
March 2024
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Delivery driver — Completed
January 2023
Interpreting instructions or signs and solving problems Full results: Completed
Retail customer service — Completed
June 2024
Responding to customer situations in a retail setting Full results: Completed
Attention to detail — Completed
January 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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