Quality Assurance Management

RUBEN EDORA

** ****** *****, ********, ******* L*W 4B2 Cell: 647-***-****

***********@*****.***

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QUALITY MANAGEMENT PROFESSIONAL

Certified Six Sigma Green Belt • Quality Management Systems – Lead Auditor (ISO) / Foods Auditor • Specification Management • GMP Auditing • Internal Audit Management • Management Reviews • Supplier Audits, • Customer Complaints Handling • Vendor Management, Quality Training Programs • SAP User (Quality Module) • HACCP Implementation • Project Management and Project Risk Assessment • TPM Implementation • Regulatory Compliance • Packaging Developer • Coaching • Certified SafeStart Trainer

Dedicated and results-oriented professional with over 20 years of combined Quality Assurance, Operations, Packaging Development & Food Safety experiences gained from various industries food & beverage, cosmetics and aerosol products.

CAREER HIGHLIGHTS

Led a team in the risk assessment of manufacturing processes that led to the establishment of mitigation measures that eliminated and/or minimized financial risks

Led a Lean Six Sigma team in a green belt project towards a business improvement project about process lead time reduction by about 30%

Part of a TPM team that studied and implemented a project on minimization of product give-aways saving millions of dollars every year

Led a factory's HACCP study and the attainment of the SQF2000 standard (Safe Quality Food)

Successfully led the migration of the QMS to ISO9001:2015 Standard

Pioneered and participated in the establishment & commissioning of a Unilever factory to world class standards

Established the Quality Management Systems (QMS) in a multinational F&B manufacturing environment to ISO and Food Safety standards

PROFESSIONAL EXPERIENCE

PLZ Corp. (manufacturer of aerosol products) January 2020 – September 2024 Vaughan, Ontario

Quality Assurance Manager

Develop quality assurance plans by conducting hazard analyses, identifying critical control points and preventive measures, establishing critical limits, monitoring procedures, corrective actions and verification procedures.

Meet quality assurance financial budgets by estimating requirements, preparing annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.

Accomplish quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining employees, communicating job expectations, planning, monitoring, appraising and reviewing job contributions, planning and reviewing compensation actions, enforcing policies and procedures.

Validate quality processes by establishing product specifications and quality attributes, measuring production, documenting evidence, determining operational and performance qualifications, writing and updating quality assurance procedures.

RUBEN EDORA

18 Bexley Court, Brampton, Ontario L6W 4B2 Cell: 647-***-**** ***********@*****.***

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Conduct Quality System compliance audits. Provide documented reports on observations and required corrective actions.

Prepare quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions and re-validations.

Assess capabilities and identify opportunities for improvement.

Update knowledge by studying trends and developments in quality management, participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.

Ingenious Packaging, Inc. (printer of labels and shrink-sleeves) June 2015 – April 2019 Toronto, Ontario

Quality Assurance Manager

Manage a team of Quality Assurance professionals to ensure that the Quality Management System within the printing facility is in place.

Champion quality across the plant, formulate training materials & conduct training on GMP, Food Safety and Continuous Improvements.

Responsible for maintaining QMS documentation

Lead Management Reviews, Internal Audits, HACCP implementation, CAPA process

Host certification, customer & regulatory audits.

Responsible for the plant’s environmental regulatory compliance

Designated as ISO Management Representative.

Cosmetica Laboratories, Inc. (manufacturer of cosmetics) February 2013 – June 2015 Toronto, Ontario

Quality Assurance Manager

Manage a team of Quality Assurance professionals to ensure that the Quality Management System within the manufacturing facility is in place

Initiate & lead quality improvement initiatives across the company using Lean Six Sigma methodologies

Investigate and thoroughly document issues that may affect product quality or productivity

Maintain Standard Operating Procedures (SOP) and ensure their compliance.

Audit current procedures by reviewing and updating existing procedures, create new improved procedures and implement them through training

Serve as the point of contact to clients and government agencies on quality-related matters Molson Coors Canada June 2011 – October 2012

Molson Technical Center (MTC)

Toronto, Ontario

Compliance Manager / Packaging Quality Specialist

Formulated and implemented quality improvements and food safety initiatives across various breweries and DC’s in Canada in a corporate quality role

Conducted brewery and DC audits on various sites on quality improvement initiatives

Conducted risk assessments of various elements according to British Retail Consortium (BRC) standards

Created & reviewed documentations on Quality Management, Regulatory Compliance (CFIA / CFR) and Food Safety

RUBEN EDORA

18 Bexley Court, Brampton, Ontario L6W 4B2 Cell: 647-***-**** ***********@*****.***

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Liaised and coordinated with co-packers on co-packing activities / arranged to be physically present to oversee the execution of quality & process standards at the start of co-packing Unilever Sept 2006 - March 2011

Dubai, United Arab Emirates

R&D Development Manager

Regional R&D Packaging Development - Beverages & Oral Care Categories (Africa, Middle East & Turkey)

Promoted to this role via promotion

Delivered packaging innovation projects on Unilever’s Lipton Tea brand (e.g. elimination of PVC from packaging systems through the region)

Conducted professionally and within agreed time frames all product/process/packaging development activities in line with the regional Category agenda

Acted as the technical interface and worked closely with engineering/manufacturing/ quality teams at all production sites to ensure smooth introduction of new packaging

Implemented and exercised Unilever best practice in terms of GMP throughout any launch cycle.

Obtained all necessary toxicological safety clearances for ingredients, raw materials and primary packaging materials

Prepared all formulations, raw material and packaging material specifications, product specifications, and manufacturing directives in the agreed format and appropriately issued in advance of new product launches.

Ensured new product launches comply with local legislation in the markets in which they will be sold and provided support to legal teams as appropriate when dealing with regulatory bodies

Supported and implemented cost effectiveness programs and continuously looked for ways to improve effective material utilization and efficiency

Worked with packaging material suppliers to establish new sources of supply and improve quality and costs Unilever Sept 1998 - Aug 2006

Lipton Tea Factory

Dubai, United Arab Emirates

Quality Team Leader

Managed the day-to-day activities of the Quality Team in ensuring compliance to the requirements of the Quality Management Systems

Coached and mentored a team of 10 Quality Assistants and developed selected few to more responsible roles

Monitored supplier performance and managed Supplier Agreements

Delivered quality training and managed food safety programs, handled consumer & trade complaints, supplier certification program, internal audit management, HACCP implementation – training and cascade

Prepared & documented processes and procedures leading to the successful attainment of ISO 9000, ISO 14001 and OHSAS 18000 standards for the Lipton Tea factory

Maintained the highest quality standards, ensure safe working practices and care for the environment through compliance to Concern and Company codes of business principles, policies, and guidelines

Managed ingredient and packaging specifications and bill of materials through the specification management system RUBEN EDORA

18 Bexley Court, Brampton, Ontario L6W 4B2 Cell: 647-***-**** ***********@*****.***

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EDUCATION

Bachelor of Science in Agricultural Chemistry

De La Salle Araneta University, Metro Manila, Philippines

Graduated under a four-year full scholarship grant Master of Business Administration (MBA) – 24 of 36 credit units being completed (online / ongoing)

University of the People, Pasadena, California

Expected to graduate in September 2025

Master of Science in Chemistry – 6 credit units completed

University of Santo Tomas, Manila, Philippines

PROFESSIONAL DEVELOPMENT & TRAINING

Root Cause Analysis – an e-learning course on problem solving tools and techniques (ASQ), completed April 2024

Certified SafeStart Trainer (SafeStart Now), March to September 2022

Core Leadership Practices (Forrest), March 24, April 7 & 21, 2015

P&G Quality Assurance Key Elements - an auditing training on QMS (Procter & Gamble), Cincinnati, OH, May 5-9, 2014

Six Sigma Black Belt Training (Six Sigma Canada), May 2015.

Six Sigma Green Belt Certification (Six Sigma Canada), July-September 2013

Process Performance Qualification – a process validation training (Academy of Applied Pharmaceutical Sciences), February 2015

Beer Enthusiast – Level I (Brewers Association of Canada / Molson Coors Canada), June 2012

Food Safety Training Modules (Molson Coors Canada), conducted by GFTC, November 2011 & March 2012

FDA’s Food Safety Modernization Act (Safe Foods Canada), February 2012

Packaging Module Training (Unilever), Nov. 2009, web-based training

Project Management (Unilever), 2008, Istanbul, Turkey

Risk Assessment Facilitation for Innovation Projects (Unilever), 2007, Dubai, United Arab Emirates

SAP – Quality Maintenance Module (Unilever), 2005, Unilever Gulf FZE, Jebel Ali, Dubai, United Arab Emirates

ISO 9000:2000 Lead Auditor Course (SGS), 2002, SGS, Dubai, United Arab Emirates

SQF Systems - HACCP Training Course (SGS), 2002, Dubai, United Arab Emirates

Packaging Toxicological Clearance Workshop (Unilever), 2002, Safety & Environmental Advisory Council, Cairo, Egypt

ISO 9000 QMS Internal Auditor Course (SGS), 2001, Dubai, United Arab Emirates

Food Quality Auditor's Course (Unilever), 2001, Foods Quality Assurance Group, Durban, South Africa

Tea Tasting Training (Unilever), 2000, Consultative Tea Group, Crawley, West Sussex, UK

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