Christopher Vines
Phoenix, AZ *****
***********@*****.***
Complete professional experience using electrical and electronic test instrumentation for testing, calibration, troubleshooting, maintenance, fabrication, evaluation, and certification of electronic equipment and systems. Employ standard procedures for measuring voltage, current, resistance, power, capacitance, inductance, frequency, pressure, torque, and temperature. Highly skilled in assembling, repairing, and modifying electronic parts and equipment with close attention to detail. Capable of working with blueprints/ schematics process sheets to assemble circuit boards. Knowledgeable electronics technician experienced in wire strippers and torque wrenches. Repair circuit boards and assemble cables with ease and speed. Also customer service experience which has given me strong communication skills, documentation, problem solving, and ability to thrive in self and team goals.
Work Experience
Customer Service Representative
Emcor - Tempe, AZ
November 2023 to Present
Remote position, take inbound calls from companies that have contracts with the emcor for building maintenance. Sites call in I document the issue with the facility, make outbound calls to service providers and schedule a date and time for them to come to facility to complete the job. Laborer
Peopleready - Phoenix, AZ
May 2020 to Present
General construction remodel, paint preparation, event set up and take down, warehouse inventory, construction site clean up, Golf course maintenance and set up, landscaping, etc. Calibration Technician
Interfaceforce - Scottsdale, AZ
March 2022 to August 2023
While working with my current company I was given the opportunity to write the training test procedure and steps to complete basic calibration as well as system calibrations with indicator. I would also Check load cell specifications before ready to ship, calibrate load cells for yearly cert, also customer load cells out of specs, as well as system calibrate cells to make sure they are in the correct specs if not find solutions to problem.
Warehouse Worker
Ryder last mile - Phoenix, AZ
October 2019 to February 2021
Assemble inventory
Pulled product per inventory list
Load and unload inventory
Forklift experience
Pallet Jack operator
Customer Service
NLB Services Inc - Phoenix, AZ
August 2019 to January 2020
Answered inbound calls regarding Medical insurance for affordable Care act. Provided benefits, claims, prior authorization. Also assisted members with making payments for premiums. Provided information regarding in network Doctors and facilities.
• Handled billing issues and order inquiries
• Assisted customers with a warm and professional attitude Education
Associate's degree in Applied Science
ITT Technical Institute - Phoenix, AZ
March 2006 to June 2008
Skills
• Call Center
• Customer Care
• Customer Service (10+ years)
• Order Picking
• Shipping & Receiving
• Load & Unload
• Warehouse Experience
• Packaging
• Cold Calling
• Order Picker (5 years)
• Pallet Jack
• Forklift
• Logistics
• Microsoft Word
• Landscape Maintenance
• Construction
• Maintenance
• Mowing
• Calibration (8 years)
• Customer service
• Sales
• Medicare
• Inside sales
• Typing
• Assembly (5 years)
• Load & unload
• Forklift
• Medical records
• Soldering
• PCB
• English
• Basic math
• Power tools
• Communication skills
• Manufacturing
• Construction
• Cold calling
• Cash register
• Tooling
• Mechanical knowledge
• Hand tools
• Surface mount technology
• Management
• Microsoft Office
• Outbound calling
• Report writing
• Writing skills
• Laboratory experience
• Data entry
• Computer skills
• Warehouse management system
• Precision measuring instruments
• Warehouse experience
• Electrical experience
• Analysis skills
• Computer networking
• Medical terminology
• Schematics