Environmental Services Inventory Management
Resume:
ASHLEY E. COLONELLO
**************@*****.***
SUMMARY
Results-driven professional bridging hospitality expertise with technical acumen, poised for advancement in hospitality management or tech-related fields. Skilled in restaurant operations, staff training, and inventory management. Proficient in POS systems and restaurant management software. Adept at problem-solving and maintaining high standards in fast-paced environments. Holds certifications in HTML coding, CSS JavaScript, and OSHA safety. Combines strong interpersonal skills with technical aptitude to drive operational excellence and guest satisfaction. Experience
2022-2024 STATE OF TENNESSEE Henning, TN
Environmental Services Technician
● Managed outdoor waste collection, including timely emptying of trash bins and waste receptacles across the facility grounds, ensuring a clean and hygienic environment.
● Performed thorough cleaning and sanitization of trash bins and waste receptacles, using appropriate cleaning agents and techniques to maintain hygiene standards and prevent odors.
● Collaborated with leadership staff to identify and report facility repair needs, contributing to a safe living environment.
● Managed inventory of cleaning supplies, ensuring proper storage and efficient use of materials. 2020-2021 WHISK CREPE CAFE Nashville, TN
Shift Manager
● Recognized for exceptional performance and leadership potential, earning a promotion from team member to shift lead.
● Assisted in the opening of a new fast casual restaurant during the COVID-19 pandemic, followed and enforced strict safety protocols to health code guidance.
● Oversaw cash handling procedures and trained staff on proper financial management, ensuring accurate transactions and maintaining a balanced cash drawer during each shift.
● Demonstrated versatility by working the line as needed, skillfully preparing crepes while adhering to food safety standards and maintaining quality control during high-volume periods.
● Utilized restaurant management software for staff schedules, the management of labor costs, and the process of supply orders.
2018-2020 STATE OF TENNESSEE Johnson City, TN
Environmental Services Technician
● Operated industrial floor cleaning equipment, including buffers, and scrubbers, to maintain a variety of floor surfaces in high-traffic areas.
● Followed a regular floor maintenance schedule, performing daily sweeping, mopping, and spot-cleaning, as well as periodic deep cleaning and waxing to extend the life of flooring materials.
● Adhered to proper safety protocols when using cleaning chemicals and equipment, ensuring a safe environment for staff and visitors while achieving optimal cleanliness standards
● Built and secure pallets for shipping, carefully arranging and packaging assembled car parts to prevent damage during transport and ensure efficient inventory management. 2007-2013 SANTA FE CATTLE CO. Nashville, TN
Bar Manager
● Managed opening and closing procedures, including reconciling cash drawers, restocking bar supplies, ensuring proper sanitization of equipment, and securing the premises, maintaining a consistent and efficient operational flow.
● Implemented training programs from our corporate office for new bartenders and bar staff, covering cocktail preparation, responsible alcohol service, POS system operation, and customer interaction techniques.
● Maintained precise inventory control through weekly stock counts, strategic ordering, and implementation of portion control measures.
● Demonstrated exceptional customer service skills by fostering a welcoming atmosphere, efficiently resolving customer complaints, and consistently upselling premium products, to promote customer service and repeat business.
2007-2012 IHOP Nashville, TN
Team Member
● Demonstrated versatility by effectively performing duties as a host, server, and trainer, adapting quickly to changing needs during peak hours and ensuring smooth restaurant operations.
● Processed various forms of payment accurately and efficiently, including cash, credit cards, and gift cards, while maintaining a balanced cash drawer and adhering to company financial protocols.
● Skillfully resolved guest complaints and concerns with patience and professionalism, applying IHOP's guiding principles to turn potentially negative experiences into positive outcomes and maintain customer loyalty.
● Provided exceptional customer service as a server, consistently adhering to IHOP's guiding principles to create a welcoming atmosphere, offer menu recommendations, and ensure prompt, accurate order fulfillment.
EDUCATION
2006 AARON ACADEMY Hendersonville, TN
General Studies, General Education Degree
ADDITIONAL
● OSHA 10, 2024; Preserve HTML Coding Certification, Preserve CSS Java Script Certification, ABC Server Card, 2007-2013
SKILLS
● OSHA Safety Compliance, Microsoft Office, Computer Coding, Inventory Control and Management, Sales Skills, Communication Skills, Data Entry and Database Management, Punctual, Motivated, Takes Initiative, Team Player, Adaptability, Critical Thinking, Reliable
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