Elizabeth Hernandez
Fresno, CA
559-***-**** *****************@*****.***
Professional Summary
Office familiar with office clerical needs and focused on optimizing system performance to remain agile to dynamic needs. Friendly, respectful and team-oriented with extensive clerical and records management experience. Clear communicator successful at multitasking with strong prioritization and planning abilities.
Skills
Work History
12/2021 to 12/2022
Delivery driver
Amazon (DSP) fresno, CA
Delivery packages to customers
10/2019 to 12/2019
Clerk
Ulta Beauty – Fresno, CA
● Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
● Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment 05/2018 to 05/2019
Warehouse Worker/Clerk
Beauty systems Group LLC – Fresno, CA
● Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
● Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds 10/2017 to 05/2018
Back Operator
Kraft Heinz – Fresno, CA
● Provided observations, took measurements and performed tests at various stages according to quality control plan
● Calibrated instruments and scales in production area and quality lab 01/2000 to 07/2004
Receptionist
Sequoia Community Health Care – Fresno, CA
● Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction
● Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
● Received and routed business correspondence to correct departments and staff members
● Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
05/1992 to 12/1994
Receptionist
Industrial Health Care – Selma, CA
Education
05/1998
AA degree Criminal Justice
San Joaquin Valley College - Fresno, CA